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Oldschool

Write off incomplete orders within POP are there any disadvantages

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When using Write off incomplete orders within POP are there any disadvantages / negatives?

We have issues with Suppliers short delivering goods against purchase orders, leaving outstanding orders on the p/o system. As most of our short delivered P/o's are linked to Sales orders we have always been told that there was nothing we could do to remove these orders / outstanding balances from the system. (We are aware that we can cancel the sales order balance through order status option in SOP) I am not sure why we have never been directed to use the Write off incomplete orders option so I am wondering if there are any downsides to using the option?

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    There's no real downsides...it does what it says, but where its back to back the process is a bit long winded.  Firstly if you're using Sage200c professional you should have a test company, I would recommend running through the process there first.  However if you are wanting to do this, you're firstly stopped on writing it off by a message:

    so scuppered at step 1?  Well not yet.. so amending the Sales Order to "remove the lines" doesnt work if they've been part received. Scuppered now? Nope, what you'd then have to do is Amend Order Status of the Sales order and "Cancel it".  Obviously the order has been fulfilled as much as it will be so the cancel order will just remove "the balance" so it doesnt show outstanding anymore.  It gives you a confirmation screen when doing this. You can then Write off the Purchase Order. 

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