POP Help!

SUGGESTED

When someone raises an order, they enter all the details and can amend the product description in a stock item or the detail in a free text item. 

This is visible when goods are booked in, yet when I go to post the invoice, the narrative is blank, logic says the narrative should be when the person has entered as description when raising an order. Why do we need to type this in again? 

It was sold to us with the impression that narrative would post on the invoice and my head is going to be on a block if the purchase department have to then re-enter the details. I really feel deflated about this. 

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  • 0
    SUGGESTED

    Sadly the narrative never has shown the Product description.  If you had a purchase order with 20 items on it with the same nominal code, each with different Product Description, which one would it use in the narrative?  It would be ok if each line had a different nominal posting but it doesnt.  It'll either be one for the Ideas Hub, otherwise if you are using Sage200cloud Professional, then your Business Partner would have a developer who could amend this.

  • 0 in reply to Gary Butler_1

    We are using Sage200 Cloud Professional, so there is a glimmer of hope I suppose! What we would do in your situation is break down the invoice line by line even if it was going to the same nominal. We like to be very detailed! I think our nominal structure is a bit too complex so we don't make life easy for ourselves. 

  • 0 in reply to Kate Roses

    They way they designed it was to summarise it, otherwise large orders could have many nominal postings.  We have a customer who wanted something else to go into the narrative and our developer said it could be done, so I would say have a chat with your Partner - it'll probably be chargable but should hopefully be able to achieve what you need.

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  • 0 in reply to Kate Roses

    They way they designed it was to summarise it, otherwise large orders could have many nominal postings.  We have a customer who wanted something else to go into the narrative and our developer said it could be done, so I would say have a chat with your Partner - it'll probably be chargable but should hopefully be able to achieve what you need.

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