Sales Alerts not working and other questions

Posted By Kate Roses over 4 years ago

Hi, the sales alerts function doesn't seem to work for us? Has anyone else had any issues?

Also with the new features that are coming, does this automatically update itself or do we keep having to buy the updates as featured in the Roadmap (keen on Supplier alerts)

Thanks

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Gary Butler_1 over 4 years ago +1

When you say it "doesnt seem to work" - what do you mean? I have put a simple test message on mine for a customer, ticked for it to show on Enter / Amend Sales order and it pops up when i select…

0 Gary Butler_1 over 4 years ago

When you say it "doesnt seem to work" - what do you mean? I have put a simple test message on mine for a customer, ticked for it to show on Enter / Amend Sales order and it pops up when i select the customer.

WIth updates it depends on what you are using, if its Sage200cloud Standard then you get the updates automatically, if you are using Sage200cloud Professional, then you have to pay your partner to upgrade you.
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0 Kate Roses over 4 years ago in reply to Gary Butler_1

Hi it appears that as we are not using SOP the alerts don't work when entering a manual invoices. it's a shame they don't pop up when entering receipts.
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0 Gary Butler_1 over 4 years ago in reply to Kate Roses

ah i see, might be a good suggestion for the Ideas Hub
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Sales Alerts not working and other questions

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