I have suppliers that show up fine in the Supplier List but are not visible in Account Selection in Enter New Order in POP
What am I doing wrong?
I have suppliers that show up fine in the Supplier List but are not visible in Account Selection in Enter New Order in POP
What am I doing wrong?
Check they're not Inactive in PL / Purchase Accounts / Amend Account Status
Hi Geoff,
Yes, they are active in Purchase Ledger/Purchase Accounts/Amend Account Status
I have now managed to find them but only if I scroll up the list - they don't appear when scrolling down!?!
Thank you for your help
Guy
That's really weird! Are they just alpha-numeric account codes or do they have other characters? Are you entering the 1st char or anything, and using F4, the "down arrow" button or just tab to get the list? And does a similar thing happen if you look up using the short name?
Finally are you automatically generating supplier numbers?
That's really weird! Are they just alpha-numeric account codes or do they have other characters? Are you entering the 1st char or anything, and using F4, the "down arrow" button or just tab to get the list? And does a similar thing happen if you look up using the short name?
Finally are you automatically generating supplier numbers?