Our client has Pastel Partner, uses it for accounting purposes (keeping books). We integrate with their Pastel in the custom system we've built for them to send out Demand letters (customer's whose accounts in Pastel are in arrears)
One of the features we have in our system is displaying customers from selected books in Pastel for them in the system (we integrate with Pastel and get the customers out Pastel, using the API). There is one set of books that, when we try to access it, we get the following Pervasive error back:
Hi - I'm afraid Pastel Accounting isn't support on the Sage Developer Forums at the moment
So is there anywhere I can get answer to my questions/get support for Sage Pastel Partner?
I'm speaking to the South African team and will get back to you with a resolution ASAP
Thank you very much. We are able to access all the other ledgers perfectly fine, but there are 1 or 2 for which we get that error, and we really don't know why, or what we can try to do to fix it. Or if it's something with the client's installation/that specific ledger that must be fixed by their Pastel Dealer (their side)
I'll send you a PM with a request for contact details.