I have processed a recurring payment. Unfortunately, the cheque cannot be processed because it had only one signature (requires two).
Now, I need to re-issue the cheque. When i pull the recurring invoice, it shows as paid.
But when I pull payments, it does not appear.
What might I have missed here to make that happen?
I'll have to reverse the cheque then re-issue but worried about what step I may have missed to make the payment not appear? and future implicaitons....