• Getting Tax Number must be blank error while updating a customer Sage Accounting

    Hi,

    Im triying to update Contacts using the API and Im getting the next error:

    "validation" : { "errors" : [ { "field" : "tax_number", "message" : "must be blank" },

    { "field" : "tax_number…

  • Credit Unions - Island Savings specifically

    I am trying to connect Island Savings Chequing or Savings and keep getting Sorry something went wrong - talked to support.  Went through every option she could think of.  I tried a few others - even called the bank to see if they had heard of anything with…

  • How to Mark a $0.00 Sales Invoice as Paid

    How can I mark a $0 Sales Invoice as paid? I had to create this invoice to make a line-item adjustment (items were same price) so my invoice comes to $0.00 and is now marked as outstanding and I want to clear it from 'awaiting payment'.

  • Problem with accessing https://accounting.na.sageone.com/ -- must delete cookies

    Maybe every second or third time that I try to access Sage Cloud (accounting.na.sageone.com/), I get an error message and I must delete the site cookies to be allowed in. This have been happening for a few months. Is there a way around this that does…

  • Utility bills

    For utility bills, can I just enter as other payment and point it to the right ledger or do I have to enter the bills and make payments against them?

  • BMO bank not connecting???

    anyone else having this issue currently. i have spoken to BMO and they have had many many calls from SAGE clients with this issue and continue to say it is not a problem on their end. i tried the fix in the posts above, on three different browsers, and…

  • reconciliation

    While completing my monthly reconciliation I found an error. I made a payment to CRA for $2313.69 and it should have been $2296.23.  My bank is correct but Sage is not correct. So when I realized this I pulled up my vendor payment and edited it to the…

  • Fixed Assets

    First time business owner here

    I'm trying to record fixed assets (2 pieces of machinery) and after reading the articles on the Sage site am still confused. I recorded their purchase under the correct Ledger account for costs and then recorded their depreciation…

  • Invoices automatically including Sales Tax

    If I enter a product, and set the sale price as $100.00, when I select that product for a sales invoice, it automatically calculates as $100.00 taxes included (reducing the price/rate to $92.00 without tax). But I would like it to be $100.00 plus PST…

  • Not able to send invoices from iPad or iPhone

    Two days ago I was able to send invoices from my iPad using the Sage Accounting app. As of yesterday I get “Oops No Service” notification when I save an invoice.

    I’ve tested using wifi (full bars) and Cellular.

    The app is still communicating…