Sage BusinessVision

I am wondering if someone can tell me the proper steps for creating and receiving items in a Purchase Order. Also how to remove an accidentally closed Purchase Order.

Hello, I am wondering -- is it possible to print a specific cheque number in BV? Unfortunately, when i was attempting to print a cheque in A/P, my printer malfunctioned and only printed on plain paper.... but it used the cheque number that was next…

I created 2 whs one for regular brand new item, the other one for return goods as refurbished item, but all returns inventoris are showing neative on availiable qty, is there any way to fix it?

I have a few inventory items that I want to change to inactive, but they are showing in quotes that are unknown. It shows a quote number with all other details as unknown. Is there a way to delete the unknown quotes so I can change the inventory status…

How do you enter a random or retroactive taxable benefit paid to an employee. I pay for some random taxable benefits for my employees, including prescriptions, sometimes a tank of gas, eye glasses etc. I keep the costs of the items in their own GL and…

Hi there, I am wondering if I can change the date of a batch of invoicing that was done today, but needs to be back dated to yesterday's date (month end), without deleting and re-doing the whole batch? Thank you for any assistance!

We need to reverse payroll entries from 2020 and enter them into a different employee - T4A's only. Is this possible? I can't seem to void or enter payroll cheques in 2020.

There is a major issue when we enter the serial number on each of the line item at the order. Usually, a product includes several bar codes on the package box, for example, serial number, UPC code, EAN etc. Problem is that BV pops up the serial number…

I have products that the vender has changed the upc that have been received now we have both items in inventory. is there a way to merge the two and keep the sales history of both

Can I make changes to a customer's invoice (not amounts or quantities but add/chg a comment) without doing a credit & re-entering the invoice? Had a client, I needed to add comments twice, now this clients inquiry tab has 3 invoices & 2 credits - hard…

On occasion I need to enter POs with a lot price. So many items on the PO, all with valid part numbers and various quantities, BUT with a zero dollar amount for each, with a final "lot" part number for the total amount of the purchase. Once the PO is…

Scenario: We have received 110 pcs in, but we need to re-work 10 pcs. Suggestions: 1. We reverse that product on the purchase order 2. We take them out of inventory without using a purchase order by doing an inventory adjustment. We need suggestions…

I need to change some part numbers in my PO but I already received some of the order. Is this possible? If not how can I correct this?

Hi! On a regular day on a regular transaction we received a random Gain/Loss on Cash Rounding Credit of 68 billion. No idea how this happened and there's no debit to even it out. We're not able to reverse the transaction, the button just greys out.…

As advised by the following Sage City Blog Post (Thanks by the way) re: https://sagecity.na.sage.com/ca/sage_businessvision/b/sage_businessvision_blog/posts/tips-and-tricks-returning-customer-goods , we tend to do negative cmtd qty returns for our returns…

I accidentally hit receive all and saved my PO but one of the items has not actually been received. Is there a way to correct this?

The AP VOID Transaction feature is enabled for a user. She was able to use Void Transaction for one customer but for another customer the feature is greyed out. We suspect it is due to the reason it is tied into with a PO. I looked in the PO permission…

I was doing payroll time card, and the gross pay was more than the amount I entered. How could this happen?

This may be something simple I'm missing, but I cannot print a Credit Memo in the AR module. I can credit it, and it will show up on the customer statement, but i can't get it to print a copy of the credit memo itself. Is it a simple step I'm missing…

We are finding that if a customer has sales orders in the system pending and if we change the customer name, it will revert back to the default selling price instead of retaining the entered price. Is there a way so that it won't do that? This is a…

I need to know how to account for inventory that has been returned to a vendor and a credit issued. The AP side is handled with invoices and credit memos. what we have found is that the inventory item has not been removed from the inventory record when…

Hello! We're counting our inventory and have a couple questions: 1. When we do a physical count and it zero's out for us to enter in the actual count, does it also zero out the "Committed" values? 2. We export our Physical Count to excel and then…

We are using BV Version 2015 7.73A. I have two stale dated cheques outstanding that had been issued in A/R as refunds and one oustanding isssued as one time payment. I will probably not replace the two from from A/R. Most likely I will be replacing…