• What does the Sage Business Gold Care plan cover?

    What does the Sage Business Gild Care plan cover?
  • Support Ending

    Hi, Is the support ending for all Business Vision versions or only those that don't install 2023? Thanks, Kevin
  • BV support ending

    If you require assistance navigating the recent announcement and how it affects you, feel free to reach out to us at [email protected] 780-451-3089 x101. We are an authorized Sage BusinessVision business partner.
  • I created 2 whs one for regular brand new item, the other one for return goods as refurbished item

    I created 2 whs one for regular brand new item, the other one for return goods as refurbished item, but all returns inventoris are showing neative on availiable qty, is there any way to fix it?
  • 114 attempt to access item beyond bounds of memory (signal 11)

    Hello lately we are getting this while processing payroll. BV is installed on server 2012R2, we are remotely connecting to the server to access BV. - Bv Version 2019 - 7.92.11 Thank you
  • Inventory status changes

    I have a few inventory items that I want to change to inactive, but they are showing in quotes that are unknown. It shows a quote number with all other details as unknown. Is there a way to delete the unknown quotes so I can change the inventory status…
  • How do I enter retroactive or year end taxable benefits so that the tax is calculated on the benefit?

    How do you enter a random or retroactive taxable benefit paid to an employee. I pay for some random taxable benefits for my employees, including prescriptions, sometimes a tank of gas, eye glasses etc. I keep the costs of the items in their own GL and…
  • locked fiscal period

    Just got a new lap top - had data transferred over - everything was fine entering up until the end of Aug. Now in Sept when I go to post an invoice I get an invalid entry message - the date entered is within a locked fiscal period. Please enter a valid…
  • PO's posting to Cost of Goods account?

    I have some PO's in history where some of the Inventory GL amount was split into the Cost account. This is going by the sales department Sales/Cost/Inventory accounts, where the inventory items are all using the same sales department, but as far as I…
  • Looking for Business Vision Bookkeeper Part-time Mississauga`

    Hi Everyone, I am looking for a part time Bookkeeper that has experience in Business Vision. Required on premise in Mississauga 20-30 hours per week. Can anyone help or recommend? Thx Bernie
  • changing invoice date

    Hi there, I am wondering if I can change the date of a batch of invoicing that was done today, but needs to be back dated to yesterday's date (month end), without deleting and re-doing the whole batch? Thank you for any assistance!
  • Payroll adjustment for 2020

    We need to reverse payroll entries from 2020 and enter them into a different employee - T4A's only. Is this possible? I can't seem to void or enter payroll cheques in 2020.
  • po received shows in receipt but can't find that in po history

  • Business Vision Audit trail report for bank reconciliation

    I am having some issues related to bank reconciliation (general ledger) I had to undo a previous bank reconciliation as the beginning balances are not correct. In addition, after reviewing the general ledger detail none of the ending balances/beginning…
  • Bank reconciliation vs general balance

    After working on my Dec bank reconciliation - i noted an issue and decided to undo it. I made some adjustments for o/s items and reversed them off. Now my general ledger ending balance for November's bank reconciliation is different than what November…
  • RE: Trade-ins

    Good morning, We have been using Sage Business Vision for many years and we are currently thinking we may have been doing something wrong all along. We are a car dealership, along with a recreational dealership. When we sell a new vehicle, and take…
  • 2020 Year End

    Payroll year end 2020 we closed off before we realized that there was one more pay. can you tell me how to fix this issue
  • T4 2020

    T4 and T4 Summary are printing 2019 instead of 2020. We have completed the Payroll Year End procedure and the relevant amounts are in the "Last Year" column. Can't modify the forms in Crystal (as we've had to do a few times in the past). Did we…
  • Looking for Part-Time Bookkeeper - BV

    Hello All, We are looking for a part-time bookkeeper (apprx.10-12 hours per week) with knowledge of Business Vision. We are located at Oshawa Executive Airport. Interested candidates, please email/call Josephine. Thank you Josephine Josephine…
  • How to correct serial number when doing an order?

    There is a major issue when we enter the serial number on each of the line item at the order. Usually, a product includes several bar codes on the package box, for example, serial number, UPC code, EAN etc. Problem is that BV pops up the serial number…
  • inventory

    I have products that the vender has changed the upc that have been received now we have both items in inventory. is there a way to merge the two and keep the sales history of both
  • Vacation Pay

    I am new to the system and payroll. We have employees accruing vacation. When I paid vacation out to an employee this past summer I chose vacation 40 hours @ $25.50 instead of looking at the amount he had accrued and entering the amount. Did I mess up…
  • Batch payroll and deductions

    We recently switched to direct deposit. And now the deductions are calculating when I don't want them to. We have an Account Receivable as a deduction for if an employee owes the company money for a purchase. I do not want TAX, CPP, or EI taken off for…
  • Internal Transaction error

    Good day, I have just upgrade our BusinessVision from 2014 to 2019, all of the upgrade process went smoothly. After completed the process, I start to browse some sales in the system, I have noticed a few of them come up with the following error: …
  • Payroll Batch Error

    Keep getting the following error when attemping to process payroll batch. Object Code Error: C:\BusinessVision\BCPaySet.lbr\BCPJE.gnt" error code 153, pc-0, call= 1, seg= 0 153 Subscript out of range (in Z:\Windys32\bcpje.CBL, line1366)