Preparations you can make to continue to run your business during uncertain times

As a Sage customer or partner, it’s never been easier to work remotely and empower your business and customers through cloud-based technology. We’ve put together a list of tools and helpful tips to keep your business on track when you may need to work somewhere other than your office.

There are several ways that you may be able to access your data remotely, and we recommend you work with your Sage Business Partner and IT Specialist in order to determine which method is best for you and your company. Some (but not all) of your options may include:

  • Back up your data daily and store somewhere so that you can access it remotely
  • Set up a terminal server that holds your software and all of its data allowing users to remote in to the server and work within the software
  • Set up a Virtual Private Network (VPN) so that users can access their work computer through Remote Desktop Protocol (RDP) from a home computer
  • Install your software on a laptop or PC that you can bring home and work using a backup of the data
    Note: If multiple people will need to access the data this may not be the best option because you would need to re-enter the data from all users when you are able to get back to the office.

Need help?

Visit our Sage City Customer Resources page for additional resources, including links to support options like Live Chat and Online Case submission, the Sage Knowledgebase, Sage University and more.