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  • updating Sage Pro Accounting from 2023.2 to 2024

    Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…

  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

  • Upgrading to 2023

    We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…

  • Upgrading to 2023 won't save to shared

    Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…

  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…

  • I cannot open SA 50 after upgrade 2020.2

    I cannot open SA 50 after upgrade. Please help.

  • I am just back to work since the new year. I cannot open my sage 50.

    It is telling me that that "I have a required data file missing". What does this mean and how do I fix it? It is not upgraded to the 2020 version yet.

  • Sage Upgrade to 2020 version - Keeps Crashing our system - NO SUPPORT

    We were told in September that if we did not upgrade our 2018 software that we would have problems and not be able to receive support. Essentially after many emails, we reluctantly decided that even in a slower economy that we would spend the $3500…

  • Error message while installing Sage50 2017 regarding Microsoft Visual C++

    I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly. As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…

  • Upgrading MySQL Connector/ODBC from version 5.2.4 to 5.3.8

    I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…

  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…

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