• Has anybody had random invoice details copied into an invoice on post

    We have a customer that has had invoice lines copied over from unrelated invoices when posting a new invoice using the SDK. I've confirmed that the data was copied from an invoice already in Sage as the data that was added included unique serial numbers…

  • Error Message Apr 27 2022 630am

    There is a maintenance notice that the site will not be available April 27 from 8pm to 12 am. Why can we not access the site now?

  • Is Sage 50 down?

    Is Sage 50 down?  I can't seem to log into any of my companies, I get an error that says "An unexpected error has occurred while logging in. You must log in again"

  • Default tax options missing for new company?

    I'm trying to set up tax codes in a new company file. But when I follow the online instructions and go to SETUP > SETTINGS > COMPANY > SALES TAX > TAX CODES, and then click on the magnifying glass in a new code to go to the Tax Code Details window, and…

  • Appliquer les frais de retard à un client

    Dans les paramètres "clients", "Options"

    Comment est-ce que les intérêts s'applique, car ça ne semble pas être automatique.

    Note: les frais apparaissent sur l'état de compte du client, mais n'appairaissent…

  • Security Vulnerability fix for CVE-2018-8269? ('Microsoft.Data.OData' Denial of Service Vulnerability)

    Sage 50 appears to be using an older version of microsoft.data.odata.dll in it's latest release (2022.2), which makes it vulnerable to a Denial of Service attack. 

    Is there any plan for an upgrade to v5.8.4 or higher?

    Location: c:\program files (x86…

  • Switching from Quickbooks to SAGE

    Yesterday I bought Sage 50 CE >> Switching over from Quickbooks where I have one customer billing address and multiple ship to destinations.

    How does one set up customers like Sysco (DC orders; bill to Western h/o; ship to DC)  ; Amazon,COM; Amazon…

  • YEAR END AMOUNTS OWED TO MRQ FOR PAYROLL?

    I have an outstanding amount owed to MRQ (from 2020) is that amount included in year end total amounts? Would it show as owed on January 15th 2022 if still not paid? I don't know what the true amount is for the quarterly amount owed as of Dec 31 2021…

  • Need help? Here's our top 5 tips for the 2021 update & year-end season

    Updates are in the air and coming to a Sage product near you.

    It's a tough job to keep data secure and software packages compliant and online. To keep fires Fire manageable, here are some pro tips for approaching year-end and your software updates.

    TIP…

  • Change Sage ID email, update Sysadmin email

    I have a new email address so I would like to update my sage ID email.  I would also like to update the email associated with the sysadmin on multiple files.   I have seen posts where people have said the only way to change the sysadmin email is to send…

  • Renouvellement de l'option de paie et mises-à-jour.

    Tout d'abord, je tiens à mentionner que je suis présentement étudiant en comptabilité et que ma question a pour objet principal de compléter un travail de session collégial.

    Questions toute simples:

    1- Lors…

  • Intercompany accounts

    I need help.

    We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…

  • Prior year reconciliation

    I recently taken over as bookkeeper in a mechanical firm and found that the 3 (2018 onwards) previous years have not been reconciled. Is there any way I can reconcile starting this month?

  • Sage Intelligence's integration for Sage 50 CA is being retired

    Sage 50cloud is retiring the Sage Intelligence Reporting Cloud solution on May 3, 2021. Keep in control of your business financials with a library of reports available within Sage 50cloud Canadian Edition.

    IMPORTANT: Effective May 3, 2021, Sage Intelligence…

  • Problem numeric pad doesn't work

    Hello,

     Each time i am typing a number in an invoice, it won't work, will then switch to cap locks and, won't let me type any numbers; can someone help me please? i have tried : cap lock + num lock and, still won't do anything. is this a glitch from the…

  • Sage 50—Canadian Edition Business Care Platinum Customers! Book support callbacks online!

    Looking for access to faster support? Book a call! Enhanced support is available for Platinum customers and Premium Sage Accountants Network (SAN) members with Priority Support.

     

    The benefits of Enhanced Support are:

    1. You are entitled to first-class phone…
  • Why do we only own this product for 1 year even when we purchase it outright?

    My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…

  • CEWS Payment

    We received the Dec. 2020 bank statement 1 week after filing the Oct-Dec. 2020 GST/HST and Dec. 2020 Payroll Source Deductions.

    And noticed that we received a CEWS Payment Dec. 14, 2020. I usually post it the day I received payments but this time I searched…

  • Sage 50 Project Budgeting - Allocated Expenses not showing up.

    When I attempt to view an actual vs budget project report, the expenses I have projected do not show up on the report. What step am I missing? I have turned on budgeting for projects in settings. I have turned on budgets for the specific project. As well…

  • WSIB Payment

    Hi,

    This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it as…

  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

  • Switching to Sage - how to enter historical vacation pay.

    Hi there!

    It is our year-end and I am switching from manual bookkeeping to Sage. We have residual 2020 vacation pay owed to employees. I have created employee records, but need to enter the historical  amounts of vacation owed to each employee. I thought…

  • Cannot Start a New Year

    I am running Sage 50 Premium Accounting with Payroll version 2021.1 and trying to roll over to a new year.  When I go into Maintenance -> Start new year.  The error that comes up is:  Sage 50 - Duplicate Entry.  You have entered a value that has been assigned…

  • weekly supplier orders report even after they are invoiced?

    Hi All,

    I have a dilemma,

    I need to create a report every week to show what orders have been placed to our suppliers.

    It is fairly simple to fin a list of outstanding orders but this will miss all received/invoiced supplier orders.

    Is there a way to get…

  • Copie de sauvegarde

    Bonjour, j'ai fait la dernière misa à jour, et depuis cette misa à jour je ne peux plus faire de copie de sauvegarde, à chaque fois que je veux en faire une, on voit que ça veux travailler mais il ferme et aucune copie ne se fait! Et oui je ne sauvegarde…