• Simply Accounting old version migration to newer

    I'm using my original version of Sage (2017) Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?
  • Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…
  • Installation

    How do i know which installation to use
  • 2024.1 Update - Payroll Changes

    Hello, Anyone else running into the issue of doing the first payroll for 2024 that the CPP, CPP2 and EI are not correctly calculating? In my case the employees have reached the CPP and EI maxes in 2023 but the first pay I want to run early (due to vacations…
  • Sage 50 2024

    Bonjour, Je viens de m'acquérir la version sage 2024 et je voudrai faire une installation silencieuse sur des postes clients. Pouvez-vous m'indiquer les paramètres svp ? Merci,
  • updating Sage Pro Accounting from 2023.2 to 2024

    Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Install Sage 50 Pro Accounting Release 2020.0 v27 onto new Windows 11 laptop

    Hello, I am a volunteer at my local church, working with our finance team to upgrade our current laptop. We would like to install the current version of the Sage 50 Pro Accounting 2020 software (2020.0, v 27.00.0000.0001) onto a new laptop running the…
  • Upgrade

    I currently run Sage2013. I know I need to upgrade. I want to upgrade to IOS(Mac) platform. What steps do I need to do to upgrade and transfer files to new platform?
  • Sage 2013 to Sage 2022 wants a version between 2014-2015??

    In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error: Since I don't have a copy…
  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Gmail emailing of paystubs from latest update

    Hi, Anyone else experiencing that that they have to connect everytime to Gmail to email a paystub on a Payroll run? It was annoying for a staff of 15 to hit click 15 times for the paystub to be emailed. I can only image what a larger organization would…
  • Can I buy an old version of simply accounting somewhere

    I am going to start bookkeeping again after a many year layoff. I was very happy with the old version of simply accounting and was hoping to find, purchase and install and older version than seems available. I am more comfortable with the older version…
  • Getting updates for Sage 50 - 2021 version

    Purchased Sage 50 - 2021 and, over time, it auto-updated from 2021.0 to a higher version of 2021 Had to reinstall the software and now I can't open the company file because it is saved in a higher version of 2021; whereas the install reverted to 2021…
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Multiple version installs on same PC

    I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
  • Sage 50 2019 version installation

    Hello Can some one help me with 2019 sage 50 installation on windows please Thanks
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • I did the release2021 update, and now my microsoft 365 isn't backing up

    I did the update, and because it created a new icon, the microsoft 365 isn't backing up to the "cloud" anymore, before when I called, i had to right click on the icon and run as administrator and then I got into the area to change network to private,…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • Install Sage 50 MultiUser onto Windows 10 box as server

    we need to share Sage 50 among 2 users who are using Windows 10. Does Sage 50 support installing the database manager (to allow sharing) onto one of the systems which will also be used to access the application?
  • Installing Sage on my new computer

    I'm looking to confirm when installing Sage 50 on my new computer what I need. Do I need a Key? I currently have Sage 50 Cloud with support and premium care, unfortunately the support desk is now closed for the weekend. Help?:)
  • 2019 version Sage 50 CA installation

    Hi, I just install 2019 version Sage 50 CA. After finished the installament, i noticed some files status in the download folder looks strange: it is not marked in green but in blue circle. Looks like not yet ready. The file is: ib_logfile, ibdata ,…
  • Anyone know how I can get access to updates to Sage 50 2017.0?

    I have a registered and activated version of Sage 50 Pro which is 2017.0. I neglected to get the updates when they were available. Does anyone know where or how I go about getting the updates? I understand there may have been at least 2 perhaps 3. Thanks…