• Installation

    How do i know which installation to use
  • Sage 50 2024

    Bonjour, Je viens de m'acquérir la version sage 2024 et je voudrai faire une installation silencieuse sur des postes clients. Pouvez-vous m'indiquer les paramètres svp ? Merci,
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • updating Sage Pro Accounting from 2023.2 to 2024

    Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Install Sage 50 Pro Accounting Release 2020.0 v27 onto new Windows 11 laptop

    Hello, I am a volunteer at my local church, working with our finance team to upgrade our current laptop. We would like to install the current version of the Sage 50 Pro Accounting 2020 software (2020.0, v 27.00.0000.0001) onto a new laptop running the…
  • Server 2019 - Connection Manager crashing

    So here is an odd issue that I have been trying to solve and was wondering if anyone has any ideas This is on a Windows Server 2019 with all the latest windows updates and Sage 50 2023.1 Accountant Edition and same update for Connection Manager …
  • Sage 2013 to Sage 2022 wants a version between 2014-2015??

    In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error: Since I don't have a copy…
  • Can I buy an old version of simply accounting somewhere

    I am going to start bookkeeping again after a many year layoff. I was very happy with the old version of simply accounting and was hoping to find, purchase and install and older version than seems available. I am more comfortable with the older version…
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Multiple version installs on same PC

    I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
  • Sage 50 CA installation on cloud server

    Hello Team, I recently migrated our Sage 50 CA from the local server to the ServerCloud (PasS). On the same cloud server, Sage 50 CA is integrated with the DispatchMate application meant for logistics management. From DispatchMate invoices are exported…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Connection Manager missing

    Hi, I cannot access my software because the connection manager is no longer on my computer. I have searched my apps and sage is there but no connection manager. Possibly after latest windows 10 updates over the weekend. Anyone have any solutions?…
  • I did the release2021 update, and now my microsoft 365 isn't backing up

    I did the update, and because it created a new icon, the microsoft 365 isn't backing up to the "cloud" anymore, before when I called, i had to right click on the icon and run as administrator and then I got into the area to change network to private,…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • Installing Sage on my new computer

    I'm looking to confirm when installing Sage 50 on my new computer what I need. Do I need a Key? I currently have Sage 50 Cloud with support and premium care, unfortunately the support desk is now closed for the weekend. Help?:)
  • 2019 version Sage 50 CA installation

    Hi, I just install 2019 version Sage 50 CA. After finished the installament, i noticed some files status in the download folder looks strange: it is not marked in green but in blue circle. Looks like not yet ready. The file is: ib_logfile, ibdata ,…
  • Begging for installation files for Sage 50 Accounting 2013

    Sage Customer service referred me here, so hoping the community can save me. One of my clients has licensing for Sage 50 2013, but no longer has the installation files. And after upgrading their server, we now need the ability to install the 2013 Connection…
  • Sage 50 2018 Canadian Edition Download link

    Hello Everyone, I'm new here. I just joined in. Can someone please help me get a download link for Sage 50 Canadian Edition 2018 version? Thank you!
  • Does anyone have a secure copy of update 2015.3 kicking around ?

    Does anyone have a secure copy of update 2015.3 kicking around so I can update from Simply 2012 to Sage 50 2019?
  • 2019 Premium - 2nd User won't activate

    Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
  • Windows 10 pour Sage expert ?

    FormerMember
    FormerMember
    Bonjour, J'ai Sage expert et windows 7 seulement. Je reste coincée à la mise à jour 2018.4 qui me demande de désinstaller et de réinstaller le logiciel. J'ose pas car 1- je doute que cela résoudra le problème - 2 - je réinstalle comment ? En copiant…
  • Connection manager

    FormerMember
    FormerMember
    After updates done Friday software on multiuser platforms disappears when click to open. Doesn’t even come up with the window for choosing a particular company. Connection Manager seems to go on and off sporadically. We are not IT’s - is there a simple…
  • Installing to 2 computers

    Hi I just bought the 2019 version. I have downloaded to main computer and Laptop. Main computer is working fine. Now I want to put my information onto my laptop. I can't seem to get it to acknowledge my back up, when I try to load my info to the…