• Data Inconsistencies

    Hi there. I keep getting data inconsistencies in a shared file. Last week I ran the Sage_SA_dbutil.exe utility and it fixed the issue. Today again we have inconsistencies. I ran the utility file again and it fixed it again. But any idea why this keeps…
  • RE: Cannot access prompt windows

    Hi CMHA, Please run dbutil and clear Window Positions You can follow the KB link below to get the steps to run DB utility 10403 How to use Database Utilities (Sage_SA_dbutil.exe)? Hope this helps.
  • RE: Sage 50 roll forward error

    Hi Leanna, You can run the Database Utilities (Sage_SA_dbutil.exe) by following the step below. Backup your data from Sage 50. Close the program . Click on Start; Computer Browse to C:\Program Files (x86)\(Sage 50 installation folder) \ …
  • RE: New Purchase Order window opens minimized

    Hi Indrek, You can also run DButil to Clear Windows Position. Please run it locally by copying your data to your local workstation first. You can follow the setps below to run DButil Backup your data from Sage 50. Close the program . Click…
  • RE: Scrambled Displays

    Hi, Pay particular attention to step 1, back up your data before you do this, and you should ONLY use the 'clear window positions' part of the utility, DO NOT ' Select all four check boxes ' See https://partners.sagenorthamerica.com/irj/go/km/docs…
  • RE: Payment screen for simply Accounting 2012

    Hi Completeelectrical, You can also try to follow the link below to run dbutil to clear windows positions and clear customer transaction windows information. How to use Database Utilities (Sage_SA_dbutil.exe)? KB-10403 Hope this helps.
  • RE: Data inconsistencies have been detected

    Hi there, The issue might be in the database. Here are some steps that might help resolve it. First Customer aged (subledger) and Accounts receivable account (general ledger) should match either $301.36 or $301.38. The program displays on Cheick…