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Hi there. I keep getting data inconsistencies in a shared file. Last week I ran the Sage_SA_dbutil.exe utility and it fixed the issue. Today again we have inconsistencies. I ran the utility file again and it fixed it again. But any idea why this keeps…
Hi CMHA,
Please run dbutil and clear Window Positions
You can follow the KB link below to get the steps to run DB utility
10403 How to use Database Utilities (Sage_SA_dbutil.exe)?
Hope this helps.
Hi Leanna,
You can run the Database Utilities (Sage_SA_dbutil.exe) by following the step below.
Backup your data from Sage 50.
Close the program .
Click on Start; Computer
Browse to C:\Program Files (x86)\(Sage 50 installation folder) \
…
Hi Indrek,
You can also run DButil to Clear Windows Position.
Please run it locally by copying your data to your local workstation first.
You can follow the setps below to run DButil
Backup your data from Sage 50.
Close the program .
Click…
Hi,
Pay particular attention to step 1, back up your data before you do this, and you should ONLY use the 'clear window positions' part of the utility,
DO NOT ' Select all four check boxes '
See https://partners.sagenorthamerica.com/irj/go/km/docs…
Hi Completeelectrical,
You can also try to follow the link below to run dbutil to clear windows positions and clear customer transaction windows information.
How to use Database Utilities (Sage_SA_dbutil.exe)? KB-10403
Hope this helps.
Hi there,
The issue might be in the database. Here are some steps that might help resolve it.
First Customer aged (subledger) and Accounts receivable account (general ledger) should match either $301.36 or $301.38.
The program displays on Cheick…