• sage Err0r

    signed out and turned off computer; restarted computer and clicked on sage 50 canada to open and it came up with Sage 50 cannot open database because the database engine reported an error
  • Error message - "data base engine reported an error"

    Hello, I have a message an Error message - "data base engine reported an error" and now I cannot get into my files.....anyone come across this before or have any suggestions?
  • Error Log?

    I'm getting the following error message: Sage 50 cannot open the database because the database engine reported an error. Please see the error log for more information. Only thing is, I don't know where to find the error log. Can anyone help? Or even…
  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • Reports not matching and Database Utilities tool not working

    I am having an issue with inventory reports not matching, and showing false negative quantities. The inventory quantity report will sometimes show negative Pending Sales Order quantities, and currently I am seeing negative quantities for some items only…
  • Bug ouverture session

    Bonjour, Connexion impossible à SAGE, selon le système, j'aurais les messages error suivants; quoi faire : Nom de l’application défaillante : Sage50Accounting.exe, version : 31.10.0.1, horodatage : 0x657232a0 Nom du module défaillant : KERNELBASE…
  • My Data File appears to be locked.

    When I try to open my current session of Simply Accounting I get to the point where it says OK next to the session date. When I click on OK the program disappears i.e. will not open. I have noticed a File? with a name the same as my data file. This file…
  • Unhandled Exception Error

    Has anyone fixed the unhandled exception error when entering purchases or sales?
  • Data base engine error

    Is anyone else being asked to pay $900 plus on top of Client care to clean up error history??? Seems fishy to me. I just had 2023 installed and it was working and now i moved my computer to my desk it is not working. But....they can fix it in 2 hours…
  • Can't open program

    I can not open one of my Sage accounts. I received the message"Sage 50 Accounting cannot open the database because the database engine reported an error" Does anyone here know how I can fix this issue? Thank you! Betty-Ann
  • [Happened Again] - Old version of Simply (2007) - Accounts payable related items not working (make other payment, make payment, etc) all of the sudden

    EDIT - See update at the end - Got DButil to load but now don't have the System Admin password... So it appears the same thing that happened to me 6 years ago is happening for another company and I can't seem to fix it. I found this old thread I…
  • Data Inconsistencies

    I have run into this issue before and was able to fix it, but can't for the life of me remember how... I'm hoping someone can assist. My Sage 50 Canada (2023.2) file has data inconsistencies. Debits and Credits don't balance. It's not in the A/R or A…
  • Encaissement

    Bonjour, Il y a un encaissement dans ma comptabilité auquel je n'arrive pas à y accéder. lorsque j'essaie d'y accéder pour l'annuler, il y a un message qui me dit qu'il n y a pas de rapport.
  • Sage 50 accounting will not let me start a new fiscal year

    When i try to start a new fiscal year i get the follow error When i follow the steps and restore from back - get the same error. When i run ADC i get the follow error as well I am running Sage 50 premiere accounting, 2023
  • Balance Sheet Not Balancing

    After taking on a new client this year, it was clear that their Balance Sheet was out of balance and has been for years. Additionally, the balance sheet isn't consistently out of balance by the same amount year over year. One of the errors I found was…
  • Data Repair Service Provider?

    Has anyone found a company that can dig deep into a Sage 50 data file to uncover and repair issues. Our file has countless issues now e.g. different inventory numbers for the same item in the same location depending on what report you run and who runs…
  • Service item description not populating on sales quote or sales order

    This just started happening today. We have entered new service items into inventory. I have triple checked that they are setup correctly. When adding that service item to an sales quote or sales order none of the information that is setup is being pulled…
  • RSP Calculation seems wrong for Employer portion

    In Sage 50 I have an 8% RSP employee (Deductions Tab) and 4% RSP employer (WCB & Other Expenses). On Paycheque (Payroll Journal) the employer Amount (user-Defined Expenses - employer-paid payroll expenses) is populated to $64.00 based on the employee…
  • Data Repair

    I am looking for a reputable support person to repair 2 databases from Sage 50 2023. Since Sage themselves have no clue how to support their own product I have no choice but to seek other avenues. Any other repair utilities that anyone knows of would…
  • Sage 50 2023-1 Accounting cannot open the database because the database engine reported an error

    My 2023-1 Sage 50 Accounting cannot open the database because the database engine reported an error. Please note that there's no error in the errorlog. Please what should I do to proceed on launching the program?
  • AP Data Inconistencies

    I have AP data inconsistencies - my GL account is lower than my subledger account. The amount identified is a specific monthly payment that we have made for the past 3 months. I deleted the original invoice and payment and re-entered both for December…
  • I can't start a new year

    Hi Sage Community, I'm trying to start a new year but I receive an error message "An error has occured transfering the data of the actual exercice to the previous one". (first image) I ran the "advanced verification" but didn't work either (second…
  • Simply Accounting 8.5B database repair before upgrade

    I need some contacts for help to repair our Simply Accounting 8.5B database before we proceed to upgrade to the current version of Sage. I spoke to Sage Support and they indicated they have a "Repair for Conversion" service to repair the company file…
  • Opening a file

    Sage 50 cannot open the database because the database engine reported an error. Please help me.
  • I can not advance to a new calendar year.

    Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…