• Change the Bank reconciliation date

    I reconciled the bank statement for December 2023 in February 2024 and posted the reconciliation. Is it possible to change the reconciliation date after it has been posted?
  • Changing Bank Feed email address?

    I have been attempting to have the email address associated with my banking feed for 2 weeks. I have called into support numerous times, was told today that the issue was resolved, it wasn't I am very green/new to using sage; if I remove the bank account…
  • Bank Reconciliation Entries Duplicated by Sage 50 System

    HI, I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated…
  • Resetting bank reconciliation

    Hi everyone, Hope y'all are doing well. I have recently taken on a new client as their bookkeeper and I have noticed that their bank reconciliation was not done through Sage. While there is a hand-made bank reconciliation from last year-end, I am looking…
  • Line Comment vs Entry Comment

    My business if not very sophisticated. I enter the revenue from the cash register batch out and the interac settlement transactions through a journal entry. I use the line comment to identify each of the Visa, Mastercard and Debit settlement entry since…
  • Issue setting up bank feeds - unable to sign in to Royal Bank

    I am setting up Sage 50 Cloud Premium Accounting - Canadian and trying to set up bank feeds. I cannot sign into the bank in Sage50 as we get an error saying there is an issue with the sign-in credentials. However - no issues when we try to sign into…
  • Cash Clearing Accounts

    Probably a bit of a silly question, when in the receivable module>Receipt and the client pays via Interact I have to option to deposit into a few different places, it should go to Cash to be deposited or Sales Clearing Account or should I just make Account…
  • automatic Bank Feed recognition

    Hi, I recently discover the Bank feed, it's fantastic! But is there a way to "automatically" create a transaction when it's the same description? Like a "rule" or something like this. Ex: bank fee each month, it's always the same amount, goes to the…
  • Get back to the Match Transactions screen

    I uploaded transactions from the bank, and matched a bunch of them in the match transactions screen. There were a bunch of transaction which didn't match. Is there any way to get back to the the Match Transactions screen again so they can be entered?
  • fix the ENTER button to activate the deposit slip search feature

    I have always gone back & printed each of my deposit slips at the end of the month. I used to be able to type in the deposit slip # & then press enter. When I do it now, I have to click on the 'ok' button to activate the search. This is a tiny thing,…
  • Owner used own funds((interact) to pay for expenses Sage 50 Canadian edition

    owner used his own personal bank account to pay(interact) for some opening expenses on new business he has opened. A account that I will not be reconciling. He did this before a seperate bank account and visa were set up. This a partnership. How would…
  • LOC Help

    I am new to accounting and bookkeeping and I am working for a plumbing company. There was no previous LOC account on my Sage program. So I created a bank account in current liabilities if that is correct? We transferred money from the LOC account to…
  • Reconcile the bank for the first time

    I am taking over the bank reconciliation of an existing company that has not use the bank reconciliation feature before. My unresolved transactions is the prior month bank balance. How do I get that to zero? I have read the procedure on "Reconcile an…
  • How do I correct a wrongfully posted exchange rate?

    I have an issue with a previously filed tax year where the US exchange rate was posted extremely wrong ($537.61USD = $3016.97CAD). Since it was not corrected when the filing was done, how do I now correct it? I am assuming I need to make an adjustment…
  • Depositing Funds and Writing Cheques

    I am trying to get started in Sage 50 Premium 2017. As a small health charity, we receive funds from donors and pay some minor expenses. i am looking for a way to deposit funds we receive in the most time economical manner I can. if at all possible, i…
  • Default Bank No Longer Changes for Multicurrency

    Since the last update my bank does not change when I select a US customer or CDN customer. It used to be that if I paid an invoice or received payment the bank would default to the proper currency. Now it doesn't. Anyone else have this and is it a Sage…
  • Trading/stock account and how to enter it

    Our business has two trading accounts - one in US and one in CAD. I need to create them in SAGE and keep track of what was bought, what was sold and the cash coming in and out of the account. Is there anybody else who has done this before? I will be…
  • Creating Cash and Cheques to be deposited Account

    Hi all, I would like some help to create an account where I can deposit my cheques and cash until i go to the bank. I want to be able to create a receipt once i get the cheque or cash but since its not in the bank yet, i dont want it to go in my bank…
  • bank statement reverse entry

    Hello Everyone : I have reversed a cheque, that should have been a void cheque. I reversed entry, in the bank reconciliation, the entry showing the reverse and the correction is shown. Which should bring it too zero. Now when i go to reconcile the the…
  • Bank Account

    Hi I was wondering why in the banking section my bank account balance is one number but then when i switch to the dashboard or the balance sheet it displays a different balance?
  • Unresolved amount

    The deposit slip has an incorrect amount and the bank didn't catch it on time. This discrepancy is the unresolved amount therefore I cannot post the bank rec unless I do an entry for such. Is there a way to clear just the incorrect amount so the discrepancy…
  • Funds transfer from $CAD to $USD account

    Hi everyone, I did a funds transfer from my $CAD account to $USD account recently. To record the transaction in Simply, I went to Banking, Transfer funds BUT, when the currency is at CAD, my USD account doesn't appear in the list of Transfer To accounts…
  • No Transactions showing up for reconciliation -please help1

    I am at year end trying to do my bank reconcilliations so bank fees are accounted for. When I go the select the bank account and put in the start and end dates. no transactions show up. I have posted many transaction for this account. What am I missing…
  • CIBC Positive Pay

    I have a client using Sage 50 Quantum and would like to use CIBC Positive Pay. It is a very detailed format, with specific character spacing, that the CSV file has to be in. Does anyone have any experience in creating this file easily? I was thinking…