Sage 50 Canada

I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?

After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…

How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…

There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…

A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…

I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…

First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.

First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…

Good Morning, after I Roll Payroll into the New Year 2024, and I have some differences I need to correct for CPP for the old year, can I still go back to the old year and make those adjustments?

I missed overtime hours on one employee's pay. He has already cashed his paycheque. What is the best way to issue this additional pay owed?

How do you adjust the vacation pay accrued when the rate was incorrect and did not calculate properly?

Hi, I'm currently new on sage especially payroll. I didn't notice that I have deducting one employee for medical and insurance plan. We are planning to give it back to the employee the whole amount but there's a deduction for CPP and EI. We thought about…

Hello, our accountant needs to reallocate the vaction pay owed (from previous years ) to the owner and has asked me to make an adjusting journal entry for a client. I no longer have an accountant version of Sage so the amount that is showing in the GL…

I received my PEIR review assessment for 2022 and I have to make adjustments to two employees and remit the CPP deficiency from 2022 payroll. How do I do this in Sage?

I accidentally uploaded last payroll period for this payroll period as well. How do I properly correct this? It has already been deposited into my employees bank accounts. The right payroll has been posted it just hasn't been uploaded.

Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…

Hello, We are going through our 2022 T4s and realized that we were not including a taxable benefit on the employee's pay cheque. We created the taxable benefit in Sage however we are unable to adjust the last pay in 2022 as the pay code does not show…

I have an employee who has LTD Deductions per pay, and Sage 50 (2023.1 and earlier) is including "Benefit Income" as income for the employee and showing it as a negative amount on each pay. The payroll is also deducting the same amount as an LTD deduction…

Hi, My payroll remittance and tax amounts are showing different than the initial payments I have made. for example in de 2021 sage is showing following numbers but I at the time of payment it was totally a different amount. CPP $8011.22 EI $3422…

I know there was few topics on similar issue but it seems I didin't find the answer. I received following year end adjustments Account payables Cr 20 000 consulting services Db 20 000 Since I cannot do adjustments to accounts payables without…

I have posted bank charges in expenses tab in account reconciliation as of Oct 31. After year-end adjustments, my accountant asked me to move it for next year. For some reason this transaction was not showing up to him. How can I move it to November so…

Employee field box memo wasn’t checked and it will not let me correct this error because transactions have already been done in this field please advise

Mes employés font parti du CPEEP et accumule 2.31% de leurs heures en maladies, mais ce % n'était pas cumulé par l'ancienne personne qui s'occupe de la comptabilité. Comment faire pour ajuster ça?

A few of our employees payroll for the entire year have been allocated to 5960, when they should have been allocated to 5110. How to I fix this and move them over to the right account to reflect on reports.

We are having an error occur in Sage that we need help with and I am quite frustrated after being put on hold for over an hour. I did get some about half way though my wait, who told me I needed a "Level 2 Specialist" and then put me on hold again...…