• problem opening sage 50 Canada premium

    I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?
  • Sage 2022.1 Update - Have you installed yet?

    This will be a little rant followed by genuine questions. My rant is the difficulty in assessing if the 2022 version is available. I've bookmarked the following page is my "check for Sage updates" go to: https://support.na.sage.com/selfservice/microsites…
  • License prepétuelle

    Je possède Sage 50 Pro 2019 pour Windows. Comme vous le savez, c'est une license perpétuelle (à l'exeption de la paie). Je veux acheter Sage 50 Pro 2022 pour Windows, mais je veux m'assurer qu'il possède aussi une license perpétuelle. Est-ce bien le…
  • Mise à jour 2021

    Ma mise à jour 2021 ne s'ouvre pas car setup.exe détecte un site infecté par IDP.Generic. Nous avons bien autorisé Sage et IDP. Generic puis changé notre anti-virus Avast pour Avira et ça donne toujours le même résultat? Je n'ai eu aucune problématique…
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • sage 50 premium accounting 2019.2

    hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
  • New in V2021.0...

    Can't seem to find any info..
  • Comment restaurer une copie de sauvegarde.

    J'aimerais savoir comment aller chercher une copie de sauvegarde afin de réparer ma gaffe?
  • Problems with converting after 2020.2 update

    Hi, I installed the 2020.2 update and converted 2 company files without issue. The 3rd one will not open, however. I had it open right before updating. When I try to open it, I am prompted to convert the file, then an error message pops up saying Sage…
  • 2020.2 Update

    My software automatically installed the update on both my office desktop and my home desktop. When I try to open files it goes through the updating process and then says “Unable to open company file”. I have tried turning off all security systems, per…
  • 2018.1 update

    I just setup a new computer with my Sage 2018 version. My files won't transfer over because my old computer had the 2018.1 update. Where can I find this update? Or how can I bypass this to access my accounts? Any guidance is appreciated, thanks. Also…
  • problem sage drive with 2020.1

    i cant connect to my sage drive with the 2020.1 it can not convert the 2020.0 to 2020.1 im able to open my backup that was 2020.0 with the 2020.1 version i absolutely need to have sage drive cause we are workin with 3 computers thank yo…
  • Payroll

    I see that a future US version of Sage 50 (release 2020.0) will include the option for 27 or 53 pay periods. When will the Canadian edition have that option?
  • 2019.2 "The latest version of Connection Manager is not installed on this computer".

    We have around 8 machines, all connecting to a company on a network server. After installing the 2019.2 update we keep getting: 'The latest version of the Connection Manager is not installed on this computer". 2019.1 was working fine. The file version…
  • 'Internet Access is required for this command'

    Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…
  • Searching for update 2018.1 for Sage 50 CA

    Hi, I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
  • Sage 50 Cdn Edition won't open because "api-ms-win-crt-runtime-I1-1-0.dll" is missing.

    Can someone tell me how to fix this. The problem may be I am still working on Windows 7. And advice would be very much appreciated. Thank you.
  • Installing Sage 50 2016 on Server 2008 not working

    I have installed Multiple version of Sage on my Current Server 2008.. But I tried to install the Latest update Sage 50 2016.. and each time i try to Run the Install.. its not working.. No error MSG.. nothing.. I dont know why the Install does not…
  • 2015.3 no longer is able to convert files older than 2014 now that we updated to 2016.1

    Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…
  • Re-install Tips for Your Sage 50 Products - by Florianne Kuhner and Erzsebet Institorisz

    Ever found yourself with a computer that needs to have everything re-installed? Tips for Reinstalling: Have the latest Product Update: This can prevent messages about product and or data version compatibility, in addition to messages about…