• Remote Data Access Not consistent

    Good morning, I have recently been having issues intermittently, when I go to open my company and select it either through, Last company worked on or an existing company which has been shared and last used using remote data access, that it does not…
  • Catch-ups for multiple year ends

    Hello, I've come back to work doing bookkeeping and I have two clients that need their bookkeeping records caught-up, both use Sage 50 Premium (2022). Their accountant told them to get Sage Accounting, wouldn't have been my choice given the restrictions…
  • Is Sage 50 down?

    Is Sage 50 down? I can't seem to log into any of my companies, I get an error that says "An unexpected error has occurred while logging in. You must log in again"
  • Error Message Apr 27 2022 630am

    There is a maintenance notice that the site will not be available April 27 from 8pm to 12 am. Why can we not access the site now?
  • Problem numeric pad doesn't work

    Hello, Each time i am typing a number in an invoice, it won't work, will then switch to cap locks and, won't let me type any numbers; can someone help me please? i have tried : cap lock + num lock and, still won't do anything. is this a glitch from…
  • Not able to upload Sage 50 CA-premium on Cloud after updating to 2020.2 . Struggling for last 5 days. Will any one please advise about it.

    After updating Sage 50 CA 2020.2, I can not upload the company for remote excess. I can not upload the company for remote excess. I have tried all the procedures given on your sites but without any success. I (sysadmin) and the users can not work without…
  • Sage 50 started freezing on windows 7

    Recently my Sage 50 Accountants edition has started freezing without any error message. The only way I can go back is by hard boot. Any help will be much appreciated.
  • Sage 50 Canandian edition Simply accounting Crashing

    Hi all, We have a server and 2 clients , for sage 50 simply accountitng. Server is on a different subnet (Ex192.168.12.1) Clients are on another subnet (EX192.168.13.1) Every time user stops using the simply accounting software and start doing…
  • system freezes, dual monitors

    2018 January system freeze, only work around is to disconnect / disable dual monitor. has anyone found a fix?
  • How do I submit an issue to Sage?

    I have been trying to find a link, email, webpage...something...that will allow me to submit an issue to Sage for consideration of fixing. I asked the Chat rep if my issue could be submitting, but he told me I had to do it myself through the Help menu…
  • key file not found

    Hello. I am running Sage 50 Pro Accounting 2013 and I haven't opened it since before Christmas. I tried to open tonight, but it tells me that the "key file not found" and that "the program was unable to read the registration information" and "please…