• Unhandled Exception

    I get this error when entering sales or purchases. It's random. I have the option to Quit, which closes SAGE 50 immediately, or Continue, then I have to close and reopen the window to continue posting entries. It's random. Sometimes once per session,…
  • Sage is kicking us out of network and won't let us log in

    Hello Community; Sage is kicking us out of our network all the time and, we have to shut every single computer to be able to log in again. I have wrote to customer service and, they throw me an article about fire walls.. please help if anybody had this…
  • Error message - "Cannot open company file ... "

    I am trying to open one of our client's Sage 50 files, and I keep getting the error message: Cannot open company file ... ... Either another user has opened the company in single-user mode or another program is using the data. Please try again later…
  • Caution when upgrading Computer to Win 10 - Rip off is alive and well in this Company.

    We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…
  • Unable to open Sage since March 16th.

    We are using 2011 version of Sage on Windows 10. The system times out when we are trying to open the database with the message "Sage not responding". It looked like there was a Windows update around the same time so we backed it but the same message appears…
  • Sage 50 Accounting [0057-rel\2017.1] has stopped working

    This past week, all of sudden, I've been having the following issue when I hit "Post" on an account reconciliation: What is this? Thanks, Kristine
  • Sage 50 has detected a Windows update on this computer.

    User (Windows 8.1) started getting the above error with the details below. "This update may affect one or more configuration files that Sage 50 uses. We recommend that you restart your computer now to complete the update process, and to ensure that…