• Payroll deduction not working for hourly

    I was beginning payroll, when I got a notification that I didn't have payroll, and to click to get payroll, and then it said it worked... weird... I have a card on file to pay for my next year. When I went to process payroll, none of the hourly employees…
  • The sum of your Suppliers' information does not equal the current balance of account Trade Payables

    Dear Community, I am only working with SAGE 50 for two weeks and are supposed to create the new year for 2024. However, the system won't let me do this and refers to the error messag below. The issue might be caused by using different currencies, however…
  • Calendar Year Change

    I have changed over to the new Calendar Year (not the same as the Year End) and Updated Federal and Provincial Employee Claims, however, when I tried to enter Jan 15 payroll, a warning said I have not updated to new year. Is this a new glitch or....?…
  • Start New Year 2024

    Sorry I am not sure is it the right forumn to ask , but I am having an issue on Simply Accounting Pro 2010. I finsih all the invoice posting and reconciliations for 2023, I am able to run the reports but it just not allow me to start the new year 2024…
  • how do i pay remaining vacation Hrs for prior year?

    We need to pay vacation hrs. that employees did not use last year. How do I pay remaining vacation Hrs. for prior year?
  • Payroll Check run Module issues

    After the latest update yesterday, My check run module will not allow me to select all employees. Only recognizes half. Its random. Anyone else have this issue? Spoke to Sage twice, they haven't got a clue.
  • I can't open the payroll Run

    Hi My question is i can't open my payroll cheque run to add the payroll and sage 50 show me that you can't run until you have finished entering payroll history. I did it. what i can to do it? I really appreciate to answer me.
  • employee expense reimbursements

    Hi everyone. I understand how to pay employee expense reimbursements. What I'm wondering is if there's a way to set these up so the expenses can be entered ahead of time. For example, if an employee submits a receipt to be paid back to them but payroll…
  • Still not able to save a payroll run with the new update.

    I have just installed the new 2024 update without issue....thanks! However, once again am very disappointed that the ability to save a payroll cheque run was not integrated into the program. :(
  • end of year

    Hello We have done the forwarding the year because we had to do our pays and we took out all the report as well done the back ups. But come to find out i have a payement that was done but not entered in the system for the pervious year. can i go back…
  • Retained Earnings

    Is there any way that I can find out what the retained earning account includes ? There is a difference from my closing balance one year to opening balance the nest and I need to see why. Normally retained earning only adjusts once a year. I can't find…
  • "Store as recurring transaction" for General Journal entry is greyed out, why?

    I'm taking over from a predecessor and there is an old recurring general journal transaction saved. I want to overwrite it, but in the "Create General Journal" dialogue box the button to "store as recurring transaction" is greyed out. Is there a setting…
  • how to add visa to ap module for receipt

    I send my invoices off to auto entry for entry and need to be able to pay with visa. I have to have time between so owner can approve these invoices (I am 100% remote). I advise when invoices are uploaded for him to see them then he will advise ok to…
  • Need help with Payroll - sage 50 Canadian edition

    Hello I am on sage 50 Canadian edition version 2023.2. I can not access sage from my home computer. I have a payroll run this am so its URGENT. Please help by arranging level 2 tech support to contact me at 905.718.4192. I am the owner/general manager…
  • Vacation paid out every pay period incorrect

    Please help me figure out what's going on here. We are in BC, and our employees are paid out their vacation pay per cheque. An employee recently completed 5 years here, and I updated his employee card to reflect 6%. All hourly employees also have "Calculate…
  • Trying to start a Fiscal New Year

    Hello, When I try to start a new fiscal year I get this message: "Either your Vendors' historical information or the opening balance of account **** , or both, is incorrect" I have not entered any vendors so it can't be that. When I run the Trial Balance…
  • Fiscal year Close skips a full year

    when i performed a new year process to close the 2022 calendar year to roll to the 2023 calendar year, the current year skipped from 2023 to 2024 (January 1 2024 is the new year). This is before closing 2022 year: When i force the year end date to…
  • Cancelled account - but they are still trying to put a large payment through my credit card. ???

    After almost a month - I have sent emails and called in to explain that the Sage50 account was cancelled, but still everyday at 9pm I get a notice that Sage has tried to put through a payment on my visa. I signed up the 1st of Feb for Sage50 desktop…
  • Postdated cheques - print only or process the transaction?

    I need to print a bunch of postdated cheques for landlord. Landlord wants the security deposit, and rent cheques dated 1st of each month - until current year end only, no crossing of the fiscal or calendar year. I was thinking of creating a purchase…
  • Fin d'exercice

    Bonjour, mon année financière se termine le 31 mars 2023. Si je débute la nouvelle année dans le but de faire les paies et d'accomplir mes tâches quotidiennes, est-ce que je pourrai tout de même travailler le mois de mars pour la remise de mon dossier…
  • Need to issue a credit card receipt without processing the card through Sage

    Previously, I had been using a different provider to process credit cards. More recently, I switched to processing cards through Sage, which is working fine. Problem is, I still need to enter a couple of older Mastercard payments that were made before…
  • I am looking for instructions to properly set up a RRSP-DPSP benefit plan in Sage CA payroll, The employer is matching up to 3%.

    I am looking for instructions to properly set up a RRSP-DPSP benefit plan in Sage CA payroll, The employer is matching up to 3%. Because the employers contributions go into a DPSP are not taxable to the employee, would I just set up the employee deduction…
  • Reoccurring Bill

    Hello, I a very new to SAGE 50. I am trying to set up a bill to be paid monthly. I created the bill and hit Reoccur button and chose monthly; however, I do not see the bill come up monthly, not sure if I a missing a step. Any advice would help. Thank…
  • Monthly Billing

    Hello, I just recently acquired our bookkeeping/accounting office. Historically they / me have been doing daily timesheets manually and then each of the transactions on the timesheet are entered into simply. Very tedious to say the least and the risk…
  • Sales orders invoiced in installments

    We invoice our customers today for products that will not be delivered until Spring 2024. Customers have to pay in 3 installments. 1) upon contract signing, 2) in august 2023 and the final payment once the product is delivered. I would like to create…