• Sage 50 CA The statement wont open

    trying to open the sage 50 balance sheet the small window shows up at the bottom but then there is no data. and cannot select the balance sheet on the windows taskbar, there is nothing happens. restore the last updates, works. but today the income statement…
  • Import General Ledger Transaction

    I follow the Sage 50 help section and tried to import General Ledger Transactions. However, it keeps saying my date is not within the fiscal year. Here is my import 12-27-20,"BANK STMT-CIBC","CIBC VISA STMT 2020-10-27 TO 2020-11-27" 5770,2000,"TELEPHONE…
  • Prepayments

    Hello everyone, I have a problem with Vendor's prepayment/Direct deposit and customers who paid in advance to buy but can't able to record for example whenever I open the payment window from the panel if I select direct deposit this message popups if…
  • Payroll

    have a new client. in Vacation pay in his payroll is a line "Bal. Fwd. (as of Jan 01,2020) and it has a YTD balance 4 out of 9 employees. I have not seen this in any of my other clients. Is this a balance still owing to the employee from 2019? If…
  • Sauvegarder le fichier entreprise

    Bonjour, Je n'arrive plus à faire la sauvegarde de mon fichier d'entreprise. Voici le message: La sauvegarde de ce fichier d'entreprise dépasserait 2 go, ce qui est supérieur à la taille maximale. Sage 50 ne peut pas créer la sauvegarde. Que faut-il…
  • Sage 50 Quantum vs Sage 50 Premium Accounting

    Hello, The company I work for are currently considering changing from Sage 50c Premium Accounting to Sage 50 Quantum. Can anyone tell me the Pro's and Con's? Is the Quantum version worth switching to? We are also possibly considering Sage 100 also…
  • Copie de sauvegarde

    Bonjour, j'ai fait la dernière misa à jour, et depuis cette misa à jour je ne peux plus faire de copie de sauvegarde, à chaque fois que je veux en faire une, on voit que ça veux travailler mais il ferme et aucune copie ne se fait! Et oui je ne sauvegarde…
  • Multiuser issues

    I was recently added as a user on Sage 50 premium CA and we have discovered that anything I post/enter is not updating/transferring to the other users and vice versa. We have installed the new update and refreshed multiple times, but nothing seems to…
  • Single user mode

    I can not log on in Single User mode as the system is telling me someone is already logged on in Multi User Mode. But there is no one else logged on.
  • Print line comments in the general ledger

    When entering a JE there is the individual line comment; is there any way to print that individual comment per line when printing a GL (or an individual account in the GL)?
  • Complaints

    Hello, Does anyone know how to file a complaint against this customer server? Our company was charged for a Module that we don't use, and our Credit Card was charged, I called to dispute and was promised a refund that never took a place. Upon renewal…
  • Can no longer connect to database on server

  • Needing some help from more experienced users

    Hi folks! I've just taken on a client who's previous bookkeeper was using Sage Accountant's edition (licensed in the previous bookkeeper's personal name) to do my clients books. The bookkeeper has now quit so I'm assuming my client has to buy their own…
  • Looking for Prior Webinars hosted. Sage 50 Premium vs Sage 50 Cloud

    Missed a webinar that I want to watch, is there somewhere to find them online. Using Sage 50 Premium and looking at the pros and cons of moving to Sage Cloud.
  • Covid-19 Relief for Corporations that take dividends.

    Due to the Covid-19 pandemic, is there any financial assistance available for the mom and pop corporations who don't have any employees and take dividends. They don't take salaries or do payroll, but are not able to work because of the Covid-19.
  • US exchange rate in reports

    Hi, Can someone explain how do I make a monthly entry to adjust the US exchange rate in order to have the right information in the reports. I already use the exchange in each invoices, but I would like to adjust, monthly, with the Canadian Bank monthly…
  • AutoEntry

    Is anyone using AutoEntry and willing to share their experience? We are currently in the trial basis and seeing if this will be beneficial or not. Looking for any feedback on the functionality (good, bad and the ugly), support, cost, etc. Also, I am…
  • Journal entry for handling fees

    Hello all. I’m new here, so I hope my question hasn’t been asked too many times. I have a small online shop, whose profits i will share with a local charity. Before I can calculate my profits, I deduct a handling fee which I’m trying to account for…
  • Reversing Credit Notes

    New to Sage... Is there a way to reverse a credit note? An payment invoice and receipt were posted to an incorrect account. When the receipt was reversed, it put a credit not on the vendor.
  • Sage 50 Professional - desktop version

    If I buy 1 licence for Sage Professional (desktop version), can I open the data for more than one company? (Sage phone support told me that if I have 3 databases that I need to open, I'll have to buy Sage 3 times....) How do I go about buying Sage 50…
  • Transfer Customers from Previous company

    I have incorporated my sole prop. company. I have started a new company under the new name. Is there a way to transfer my 120 customers over from my previous company without having to manually enter them all in?
  • Will I get charged every year for an upgrade?

    Purchasing a Sage 50 Pro download from a store, probably Best Buy or Staples (Canada). Will I get charged every year for an upgrade? If I want payroll I believe that is extra. Will I have to pay to update that every year?
  • match transaction window filter date

    I can't get the current year in the match transaction window. Working in 2020 but it won't let me enter anything after an oddball date of May 7, 2018
  • Sage 50 - keep 7 years of data

    I have Sage 50 pro 2020 edtion It is only keeping 2 years of data -current and previous. Sage 50 pro can keep 7 years - how do I make this happen before I turn over to a new fiscal year? thank you
  • Bank Reconciliation Resolved amount

    I have a resolved amount of -$9829.88.. but no discrepancies or unresolved amounts. Is this going to cause problems down the road, what can I do? What causes this?