Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Hi - I have the latest version of Sage50 Desktop on my computer.
I recently acquire a new client that is a non-profit society which has their own Sage50 2020 version. They only have basic requirements - no payroll or govt remittances.
It is on a CD…
Odd problem, sage install and runs just fine on a new terminal server (windows 2022) build, installed using both change user /install or via control panel add app, same result. Once installed and before activation you can open, update and run a sample…
Hi there,
I recently purchased Sage 50 Pro CAN care 2023. The download went fine and it accepted the serial number provided upon purchase. However, when I enter the activation code given on my customer portal account it won't accept it. An error message…
Hello Everyone,
I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…
So here is an odd issue that I have been trying to solve and was wondering if anyone has any ideas
This is on a Windows Server 2019 with all the latest windows updates and Sage 50 2023.1 Accountant Edition and same update for Connection Manager
…
We moved recently and since then have been getting an error msge of Key File Missing and are unable to open Simply. Having spent AGES trying to find the answer online, it appears the best solution is to uninstall it and reinstall it. That would be easy…
I've been on hold for support for over 4 hours this afternoon and am now holding for a third support person. This is unacceptable! If support is experiencing higher than normal call volumes everyday, then the volume is actually normal and they should…
I'm looking to confirm when installing Sage 50 on my new computer what I need. Do I need a Key?
I currently have Sage 50 Cloud with support and premium care, unfortunately the support desk is now closed for the weekend. Help?:)
My business has used Simply Accounting 2008 Canadian for the last 12 years, desktop cd version. I just got a new laptop that does not have a cd drive. How can I install the software on my new computer? Sage technical support did not have a link for any…
I purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs) - Abonnement annuel avec Soutien before create my account.. I print my order confirmation. I am trying to register but I don't have a serial number. I m not received…
I have Sage 50 2020 CA Prem. The software stopped working properly in February 2020.
I can’t adjust any journals. If I try the program closes or just do nothing.
I have reinstall Sage to try and fix the problem
I just purchased Premium 2020 from Staples and received my product key (no serial #) and a link to download the software. However, the download is simply the accompanying documentation and not the software. I contacted Staples and they say it is a Sage…
Have a new computer and it doesn't have a disk drive.
Have Sage 50 Pro Accounting 2014 and want to put it on my new computer. How do I do this? I have all the information from purchasing the original.
My previous laptop crashed, and I bought a new one which does not have a CD drive, so I am unable to install Sage.
Does anyone have a copy of the Sage Pro 2012 for me to download please so that i can install my product key? Thanks!
We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years.
Our backup file would not open and there was no information available that there was a…
Our not for profit recently purchased Sage 50 Canadian Edition 2020 for Two Users. It was installed on our Administrative Assistants PC that had used the student version for many years prior and does the accounting for the Society. She sent the installation…
I use sage50 for my main company. It's in a standalone environment. Which isn't online . And I'd like to keep it this way.
I've now started looking after the books for s very different company and want to utilize the cloud version of sage so I can…
We upgraded half of our computers, then Sage rolled back the update. Now we need to update the other computers so that they can work on the files that were updated by the updated workstations. Need a link!
Hello,
I do not seem to find were to download a trial or even to purchase any of the Sage 50 CND for desktop installation 2020 or lower version - all I see is for cloud.
Please help!
