• Clearing Client Paid Transactions with Sage 50 Cloud, how?

    HI all,

    Our business has some long term clients, with a huge list of invoices and payments.  To prevent the client statement from getting too long, every year we clear the old data, to reduce the length of our receivables->client aged report.  We need…

  • I have the Sage 50 accountants copy and I want to export entries to my client.

    When I select Accountants copy then export entries for Client nothing happens.

    How do I get it to export entries for a client. I have followed the instructions but it stops at Export entries for a client

  • Impossible de faire la sauvegarde

    Depuis quelques jours, je reçois toujours le message que mon fichier est de plus de 2ko donc la sauvegarde ne peut se faire. J'ai aussi constaté que j'ai énormément de fichiers qui se dédoublent dans podosense.saj…

  • How to import basic invoices?

    Hi all,

    I just want to do something very basic, that is, to import a simple invoice into SAGE50!  I cannot find anything on how to do it (unless I missed something)

    Lets assume I have an invoice (date, description, amount, accounting code #)

    - How do…

  • Balance Sheet out a penny - What could have happened?

    Hello All,

    I have been boggled.  The last several months of the balance sheet have been out a penny with a $0.01 showing up in Retained Earnings - Previous Years.

    I have figured out that the error happened sometime between April 13th, 2021 and May, 12…

  • How do I find out where a data inconsistency is between debits and credits?

    I ran a data integrity report and everything is balanced except my total debits and credits.  I have run an "ALL JOURNALS" report going back to our first year of operation in 2011 and every year shows a balance between total debits and credits.…


    I was trying to restore our back up data from old version (2018) to new version (2021).  But we encountered an error.

    It states that "Sage 50 has found a problem in your company profile and cannot upgrade it. Please contact Customer Support at 1-888-522…

  • Problème avec les versions

    J'ai la version experts (Lancement 2021.2) et mon client a acheté la version supérieur. Quand je transfère un backup, il ne peux l'installer car il y a le message que le backup provient de la version Quantum, ce que je n'ai pas. Mon client a appelé au…

  • Unable to get Connection Manager to run so that I can access my data.

    I sign on to my computer as an administrator, according to Settings, Your info.

    No one else uses my computer.  There are no other computers connected to this computer.

    I have Sage 50 Pro Accounting 2021.1.1 installed on this computer and the data files…

  • Restoring Original File

    I started going through the Chapter 3 steps in Bihn's Bins to get used to the software. I did backups in the places the book told me to.

    Now I need to go back to the original file for a project for the course I am taking.

    The original file has all…

  • Export data from Sage 50 CA using SDK

    Hi all,

    Is there anyone has an idea to export the data from Sage 50 CA? I was looking at the method w the class "CustomerLedger" but it has only the Save method it does not have the get method, Please let me know if you have any idea of hints to solve…

  • Export Data for one year

    Hi all,

    We have data from an old company file that did not recover after a data file repair.  When we rolled from 2019 to 2020, the data was fine; the data from 2020 to 2021, the 2019 data disappeared.  The 2020-2021 file was repaired but the data is still…

  • Missing File

    Hello - I am getting a message telling me I have a missing file and to check my data directory to make sure the files are there.  I am not sure how to exaclty do that ?How would I know which file is missing - TIA


  • Technical issue

    I don't know where else to turn to but I am unable to open my Sage 50 Pro Accounting 2020 program on my computer.  It shows that the program is opening, then it tries to open my company file and this is the screen message I get:

    Cannot open company…

  • Auto Entry

    We are interested in importing invoices and form CRA RC71 from our Profile Tax Preparation software.  Have you had success with this, or have you found a work-around such as exporting Profile RC71 to Excel, then on to Sage?

  • error on sage 50 2021 run from sage cloud

    Im running sage 50 version 2021 and im having this problem. I use the cloud service sage one  This transaction could not be processed because the company database could not be found, or the database engine is not running.  If your company data is stored…

  • ISO an independent consultant who can do a back-end repair on Sage 50 Canadian, version 2016.3

    I hired a new bookkeeper a few years ago, and had to upgrade my version of Sage so she could work on it.  

    We didn't realize until the year end that there were issues with the data.  It looks like these happened with the upgrade - likely because it was…

  • ISO an independent consultant who can do a back-end repair on Sage 50 Canadian, version 2016.3

    I hired a new bookkeeper a few years ago, and had to upgrade my version of Sage so she could work on it.  

    We didn't realize until the year end that there were issues with the data.  It looks like these happened with the upgrade - likely because it was…

  • Missing Company Files

    A (very) long time user of Sage 50 Accountant Edition (currently 2021.1.1).  Recently, I've been having company files go missing.  Completely gone, both the SAJ and SAI files.  I've had it happen three times now.  The first time, I had no idea what…

  • Fiscal YE Change in the middle of year - Data Specialist to import transactions into new fiscal Calendar Year

    Looking for a data specialist to import transactional data from Jan-May 2021 into a new company, or existing. Required for two companies.

  • [0010-sage50_50_ca\rel\2021.1_hotfix] is not responding

    Anyone having issues with the database not responding

  • Supplier Price List - Import and Create New Items

    Supplier Price List - our suppliers provide us with a price list in excel.  Will the import within Sage 50 Cloud Canada find the equivalent item number, update description and add price?  If the number is not found will it add it?   If not is there another…

  • Bank Feed can't get transactions - "No transactions have been downloaded. Sage is up to date"

    Having trouble with the "Get Transactions" button in the Match Bank Transactions window.   It's been working just fine for months, up until a week ago.

    When I click it, I get the message "No transactions have been downloaded.  Sage is up…

  • Ouvrir une entreprise existante dans Sage 50 (version 2016)

    J'arrive à ouvrir Sage 50, version 2016, mais je ne peux pas Ouvrir une entreprise existante. Il 'affiche qu'il y a des données manquante malgré que toutes les données sont là. Je ne sais pas quoi faire. Si quelqu'un a une solution, faites-moi signe,…

  • the database engine reported an error

    Since Sage 50 replaced Simply Accounting this problem started to happen every time! When I backup the work I’ve done so far it’ll say ‘Backup Complete’. Then it STARTS UP again with the error message “Sage 50 cannot open the database…