• Restoring from Client Backup Error

    With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
  • Save Time and Avoid Loss: Essential Data Backup Tips / Gagnez du Temps et Évitez les Pertes : Conseils Essentiels pour la Sauvegarde de Données

    La version française suivra. Cliquez ici pour lire Your data is vulnerable to various risks, such as hardware failures, cyberattacks, and natural disasters. Backing up your data and having those backups easily accessible is often the quickest, most…
  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…
  • Transaction Data Import

    I'm installing Sage 50 Premium in a Convenience Store which has a POS system. This POS system generates a plethora of reports & data, all of which is available in Excel format. The daily sales report it generates would be the feedstock for the SAGE invoicing…
  • Really messed up some Journal Entries -

    I create a Saved file at the end of each month. I really messed up some journal entries this month September and I would like to just go back to my previous month's Saved file and start again. Is this possible? If I click on the previous month's .SAI…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Simply Accounting Cannot Connect to Connection Manager

    FormerMember
    FormerMember
    Please I cannot start my Simply Accounting Set up. It keep telling me cannot connect to Connection Manager. What should I do. Will Need an URGENT ASSISTANCE
  • Sharing data file simultaneously

    FormerMember
    FormerMember
    Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…
  • ODBC Connection Access Denied (Password error)

    Since we installed the latest upgrade for Sage 50 to Version 2018.0, we are unable to connect to the simply database with our third party software using a ODBC Connection. Over the past 10 years I have always managed to make the appropriate adjustments…
  • How to restore your Sage 50 backup file

    Where can you go to retrieve an Automatic Backup? Anytime a Sage 50 CA database conversion or new year creation takes place the program prompts users to backup. KB 10087 explains that this automatic backup feature has its' default location set to : …
  • Retour à une date de session antérieure

    Bonjour, Je suis dans ma première année financière. J'ai inscrit dans SAGE le 31 août comme date de fin d'année alors que cela aurait dû être le 31 juillet. Ma date de session est le 31 août. J'ai fait des écritures en août dont les paies. Que dois…
  • Needing to correct an error made in previous year after entering 2 months of data in our new year

    FormerMember
    FormerMember
    We have completed our year end, moved our systems forward, entered about 2 1/2 months of data into our new year. After this we found we had an error at the end of our previous year that has to be corrected. We went back and corrected the error in the…
  • Restore from backup

    Toasted my hard drive. Nothing left. Purchased and installed Sage 50 2017. Got a copy of our year end files from the accountant hoping to use it to restore but it is in Sage 50 2016 Pro and will not restore on my system. Any ideas?
  • Is it possible to import employee pay into Sage using the SDK?

    Is it possible to use the SDK to import employee pay into Sage? I'm thinking it would need to be able to create paychecks but if anyone knows of a better way for employee pay please let me know. I know you can import employees but I want to take all their…
  • SDKInstanceManager OpenDatabase always returns false and has no error messages

    Hi, I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…
  • How to find log in credentials for Sage 50 database

    I am trying to go through some of the code examples in the SDK, obviously one of the first functions that runs is the database connection function. I have tried sysadmin with various passwords but I can never successfully connect to the database to try…
  • What is the process to create Purchase Orders or Sales Orders via uploading a .csv file?

    I am a new user of Sage 50. I am trying to figure out how to create Purchase Orders or Sales Orders in Sage 50 via uploading an excel file (or CSV). Any help would be appreciated.
  • Automated Backup

    We use the Sage 50 Canadian edition and I have set up the automated backup on our server, however the only time it runs is if someone uses Sage on the server. Is there a way to have the automated backup run automatically every night at a scheduled time…
  • Database corruption

    SAGE sadly do not work on weekends, no support whatsoever, if you have a problem during the weekend then you are screwed, at least I though I will reach chat support, yet I have been trying to reach CHAT online support, NO, no more chat support during…
  • SDKInstanceManager.Instance.OpenDatabase always returning false with no reason why or error message

    I have a C# application that executes a call to SDKInstanceManager.Instance.OpenDatabase to open the data file but it keeps returning false, and it does not give any error message as to why. I have the proper parameters sent because this same data file…
  • EFT 2015 versus SAGE 50 2015.3

    Est-ce qu'il est possible d'exporter les informations de l'onglet Débit pré-autorisé de SAGE 50 vers EFT 2015? La connexion avec la compagnie se fait correctement pour les clients; fournisseurs et employés. SAUF que l'information du compte bancaire…
  • Can I restore from accountant's addition to earlier version?

    I just want to confirm whether I can do something involving 2 different versions of Simply. I have just taken over the books for a new client. The existing bookkeeping company uses the 2015 accountant's edition. I am currently using 2013 Pro. Would I…
  • dbClient.GetConnectionInfo(szFileDir, szHost, szPort) parameters

    I'm writing an application in VB.NET to run custom queries against the Sage 50 database. I've gone through the SDK manuals, but have some additional questions while walking through the sample code. We run the connection manager on the server and install…
  • Cannot upgrade database from Sage 2013 to Sage 2015

    I have a client I do some IT work. They just upgraded their Sage 2013 to Sage 2015 and whenever they try and perform the database upgrade step they get the following error. I have tried a few things to no avail. Sage 2013 fails when trying to Repair The…
  • I cannot backup my database, what is going on?

    We will continue the discussion about backups started on last blog post. I want to make sure that we cover an important subject related to backups so that you can have a “good” data file available whenever there are issues on the original database. …