• Remote Data Access not working on weekends?

    The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?
  • Need some help with possible data inconsistency

    Hi Everyone :), First time here so please go easy on me. I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3). the entry is…
  • Can not open last company files

    Hi, I'm somewhat desperate and trying to access my company files. I'm on Windows 10. and company records are stored in an external hard drive. The last time I worked on the files was about 10 days ago. I tried restoring from Backup but the message…
  • EFT - missing transaction in A/R

    I am new to EFT transactions so as a test I created two transactions (one each for two customers). I received two payments under the receipts Journal and used the Pre-Authorized Debit as a method of payment with receipt #s CP1 and CP2. I then exported…
  • SDKInstanceManager OpenDatabase always returns false and has no error messages

    Hi, I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…