• What happened to the import function for inventory items?

    Last year I created 500+ new items and prices in spreadsheets and imported them with no problems. I want to do the same thing again, but with version 2020.2 the Import Records option only has "Updated price lists" and "Updated account budgets". It appears…
  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?
  • Need some help with possible data inconsistency

    Hi Everyone :), First time here so please go easy on me. I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3). the entry is…
  • Can not open last company files

    Hi, I'm somewhat desperate and trying to access my company files. I'm on Windows 10. and company records are stored in an external hard drive. The last time I worked on the files was about 10 days ago. I tried restoring from Backup but the message…
  • Help with Import issues

    Hi, I am posting this on behalf of a client who is a Sage 50 user. We have generated an .IMP file from our software for them to import into Sage 50, and they have been getting a variety of errors that are very hard to troubleshoot - maybe one of you…
  • Installed Sage 50 2019 on my brand new lap top. and the select file keeps popping up when I try to open the program

    I recently installed Sage 50 Canadian on my work laptop, set up everything with my Sage account, but when I click to open the program, the "select a file" pop up comes up. I've never used Sage on this computer. We removed the application completely from…
  • EFT - missing transaction in A/R

    I am new to EFT transactions so as a test I created two transactions (one each for two customers). I received two payments under the receipts Journal and used the Pre-Authorized Debit as a method of payment with receipt #s CP1 and CP2. I then exported…
  • SDKInstanceManager OpenDatabase always returns false and has no error messages

    Hi, I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…