• Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • Integrity Summary inconsistencies A/R Prepayment account, Vacation pay, and Deposit Acct.

    Hi there, Our sage has multiple data inconsistencies due to high turnover in the office and having office staff attempt the bookkeeping. Due to this, i'd assume many incorrect entries have been made to cause so many inconsistencies. TOTAL DEBITS Data…
  • how can i delete a company

    Ensure you aren't logged in to the company you want to delete. Whilst logged in, click File, click Delete Company then if prompted enter your password. Select the company you want to delete, click Delete Company then click Yes. Click OK then click…
  • setting up auto back up

    Hi, I'm trying to set up an auto back up in sage 50, i only see a regular a regular back up and not automatic back up. can someone kindly assist. thanks. Richard
  • Sage 50 CA Quantum accounting 2023 ODBC Driver missing

    Hello, we are using Sage 50 CA Quantum accounting 2023 (version 30) in our company, and we would like to build a bi-dashboard using Tableau or Power BI with our data. The Sage installation for this version does not include the Sage ODBC driver on our…
  • Remote Data Access not working on weekends?

    The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…
  • Switching from an older to newer version

    If you're looking to convert or upgrade to the latest version of Sage 50 CA from an older version head over to our article for next steps!
  • Transaction Data Import

    I'm installing Sage 50 Premium in a Convenience Store which has a POS system. This POS system generates a plethora of reports & data, all of which is available in Excel format. The daily sales report it generates would be the feedstock for the SAGE invoicing…
  • Sage_SA_Import.exe not working in 2023

    Calling Sage_SA_Import.exe no longer works in 2023. The utility runs as if it is working but does not give any feedback nor imports any records.
  • Merge Old data

    There are 18 years of accounting data in our Simply. Is there any way to merge the old data so that we do not carry a huge data base. The old files are probably no need to keep.
  • I can not advance to a new calendar year.

    Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…
  • I cannot open my company and the backups are nowhere to be found

    I need to do ONE last Invoice before I do my taxes and close the company.. of course this is when I lost everything. I click on SAGE then it opens the folder and for some reason the only file there is a shortcut which doesn't work. I don't recall that…
  • Export data from Sage 50 CA using SDK

    Hi all, Is there anyone has an idea to export the data from Sage 50 CA? I was looking at the method w the class "CustomerLedger" but it has only the Save method it does not have the get method, Please let me know if you have any idea of hints to solve…
  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Data error. Sage 50 Canadian Edition 2021.1 Advanced Check & Repair tool cannot adress the issue. data table TBRTR

    I am using Sage 50 Canadian Edition 2021.1 I used "open as an admin" to open the sage program. I am in the single-user mode and logged in as a system admin. I have some issue that cannot post into a future date. cannot add departments in payroll. when…
  • Automatic daily backups- multi user

    My automatic daily backup has never backed up for me, we use Sage 50 multi users, and the backup location ONLY is pointing to dropbox. I chose daily backup and found out i haven't backed up in months!! Any tips?
  • Try to backup but it give message that file exceed 2GM max that sage can do.

    Try to backup but it give message that file exceed 2GM max that sage can do. whent to the file and i can see 2gb file called errolog.txt. what should i so ? Thanks
  • Removing Old customer

    I am trying to remove old customers but receive the message 'cannot remove this customer until all its transactions have been cleared' When I click on the 'Maintenance' tab, the 'clear data' option is not an available (not highlighted) option to click…
  • Missing a GL entry

    When I switched the type of account (Group account to subgroup account) and I save, Sage told me that my debit and credit don't balance anymore and I had to put the balance on my retained earnings account. Now, my historical opening balance is different…
  • Concur import

    Can anyone tell me the format needed to import expenses from a CSV file from Concur? I tried the below and it did not work. Any help would be greatly appreciated.
  • Sage50ca Cloud - Cloud data file not current - how to update?

    We have 2 users on Sage50ca sharing via the Cloud service. The recent system outage prevented both users from accessing the shared file however we did have a current backup. We switched User 2 to single user mode / not sharing and continued to work for…
  • What happened to the import function for inventory items?

    Last year I created 500+ new items and prices in spreadsheets and imported them with no problems. I want to do the same thing again, but with version 2020.2 the Import Records option only has "Updated price lists" and "Updated account budgets". It appears…
  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?
  • Missing Payroll Transactions - before 2016

    I am missing payroll transactions prior to April 1, 2016. They used to be in our system and now are gone after updating. Any suggestions short of restoring from an old back up to be able to look for transactions prior to 2016 and then restoring again…