• Character input - not a keyboard issue

    We have been having this issue for YEARS. We have called multiple times, it is happening on multiple computers, and is not the keyboard. We have even had a video conference with Sage. We are entering invoices and all of the sudden, our letters and numbers…
  • Erreur de connection

    Bonjour, J'ai installé la nouvelle version 2024 en février dernier. Je n'avais pas fermé mon application Sage 50 comptabilité depuis ce temps. Je l'ai fermé et quand je veux ouvrir voici le message que je reçois: Et quand je veux aller chercher…
  • ibdata1 file is 900GB how do i make it smaller

    The ibdata1 date file is growing very large and seems to keep running - any ideas on how to stop it and reduce it
  • Importing transactions

    We use a custom made application that stores our invoices. Is there a way to import these transactions? The files can be converted to CSV or Microsoft Excel. Is there an application that do the import? Are there templates available showing how to…
  • data

    due to dard drive crash I started imputting data onto a temp file so I could pay bills etc. Now I have my data back is there any way I can merge the temporary entries back into my regular file? Tannis Fahlman
  • ODBC Database tproject dSExpBalNY entries not matching Job Allocation Expense reports.

    I am trying to setup Power BI to be able to view data from Sage 50 Canadian Premium. I can access data tables, and specifically tproject using an ODBC connector. dStrExpBal (starting balance) for a project is correct, which is up to and including LAST…
  • Error Log?

    I'm getting the following error message: Sage 50 cannot open the database because the database engine reported an error. Please see the error log for more information. Only thing is, I don't know where to find the error log. Can anyone help? Or even…
  • backup

    hello, i am trying to open a backup from a USB stick. how do i do this? it's giving an error code that i don't have the right requirements. thank you
  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • Sage HR Employee Name Sync

    How do you change how employee names sync from Sage 50 to Sage HR? Sage 50 lists employees as Last Name, First Name but when synced to Sage HR - the Last Name is showing as the First Name and First Name showing as Last Name.
  • SAGE 50 Canada ODBC 32 Bit MySQL read/write Connection restarts Sage

    Sage 50 Pro ... Win 10 Pro 64b ... Office Pro 2019 32b ... ms Access 32b ... Mysql ODBC 32b ... ODBC connection read-only appears to work fine to retrieve customer data ... however ... any attempt to make a read/write connection to make corrections/changes…
  • Reports not matching and Database Utilities tool not working

    I am having an issue with inventory reports not matching, and showing false negative quantities. The inventory quantity report will sometimes show negative Pending Sales Order quantities, and currently I am seeing negative quantities for some items only…
  • Bug ouverture session

    Bonjour, Connexion impossible à SAGE, selon le système, j'aurais les messages error suivants; quoi faire : Nom de l’application défaillante : Sage50Accounting.exe, version : 31.10.0.1, horodatage : 0x657232a0 Nom du module défaillant : KERNELBASE…
  • Adding Links to AP Invoices for Reference

    We are looking to start saving a scan of say, an AP invoice to our system via the link icon in the tool bar. We are saving the scans (pdf) to our dropbox account. Yesterday I completed one to test it, and because it was in a folder only accessible to…
  • Server is too busy right now. Try again later

    I cannot get past this error "Server is too busy right now. Try again later" I have tried two workstations and get the same error. both machines are current with all windows updates. i only get the error with on of my shared companies.... the other…
  • Cloud Back up failed

    I am unable to back up my data using Cloud. It processes as if it were going to do so, showing that it uploads, but then I get an error message saying Cloud backup unsuccessful. Thoughts on how to rectify? Thanks!
  • partager

    comment partager mes donnés de sage de mon ordinateur bureau à mon portable?
  • install backup

    i've used simply accounting 2008 for years but the system i had seemed to wprk fine except when installing a backup and starting the file. i thought it was the age of the system. i bought a new Sage 50 in 2018 thinking i could transfer the files there…
  • sage 50 database verification tool has found a problem in your company file that it was unable to fix

    Sage 50 is not allowing me to go in new year and shows the message to check the data integrity through Advance database check. While following the message, it shows the message "sage 50 database verification tool has found a problem in your company file…
  • Importing transactions with IMP file

    I have been trying to import purchase invoice transactions using an IMP file with very little success. I have the following simple file to import and can't get past the first error. Here is the file <Version> "31101", "1" </Version> <PurInvoice> …
  • My Data File appears to be locked.

    When I try to open my current session of Simply Accounting I get to the point where it says OK next to the session date. When I click on OK the program disappears i.e. will not open. I have noticed a File? with a name the same as my data file. This file…
  • Import Employee records

    I am using Sage 50 Canadian edition 2024.1 and trying to import Employee records. I have tried version 31001, 30001, 13001 and all I get it "Invalid version number"
  • Save your company with a different name

    Hello, I seem to be having trouble when saving my company. I always click save as & resave over the same file. The last few days after I try to save using the same file name I've been using, I get a message that says "Save your company with a different…
  • Synchronization

    why does our shared data files randomly synchromize when someone is in the middle of a transaction
  • Données rejetées

    Bonjour, à l'ouverture de mon logiciel Sage 50 aujourd'hui, après un les vacances des Fêtes, j'ai enregistré quelques transactions. Puis j'ai changé la date courante pour le 8 janvier 2024, pour le faire on m'a demandé de mettre le mode mono-utilisateur…