• Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

  • Cannot Start a New Year

    I am running Sage 50 Premium Accounting with Payroll version 2021.1 and trying to roll over to a new year.  When I go into Maintenance -> Start new year.  The error that comes up is:  Sage 50 - Duplicate Entry.  You have entered a value that has been assigned…

  • Remote Data Access - Failing for 1 company

    I have one company that I cannot open from Remote Data Access...it just continually says unable to open, try again later.  All my other companies work fine.  I have been working offline with this company since this has happened - I would like to just stop…

  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary

    Getting different answers every time I contact support

    Is this feature not available anymore?

  • Mass import shipping addresses

    Good day,

    Fairly new to Sage, even more so to this community. Tried researching but couldn't find a suitable answer, sorry if this is considered a duplicate.

    Q: We signed a new supplier with 437 point of sales. I would like to import the 437 shipping…

  • Issues backing up Sage 50 Premium 2019

    I'm am currently trying to back up my Sage 50 so i can go into the next year. When I try and create a backup, I get an error stating Sage Cannot back up over 2gb. Is there a way to fix this? 

  • Simply Accounting Cannot Connect to Connection Manager

    Please I cannot start my Simply Accounting Set up.

    It keep telling me cannot connect to Connection Manager.

    What should I do.


  • Sage 2019.2 - Get Open Invoices using Query?

    Hello would like to know if it's possible to get a list of all open invoices using  SDKDatabaseUtility RunSelectQuery command?

    I've looked around here and also the DataDict but can't really find what tables I need to link to get this data.  Any…

  • Need some help with possible data inconsistency

    Hi Everyone :),

    First time here so please go easy on me.

    I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3).

    the entry is to the…

  • Can not open last company files


    I'm somewhat desperate and trying to access my company files.

    I'm on Windows 10. and company records are stored in an external hard drive.

    The last time I worked on the files was about 10 days ago.

    I tried restoring from Backup but the message…

  • EFT - missing transaction in A/R

    I am new to EFT transactions so as a test I created two transactions (one each for two customers).  I received two payments under the receipts Journal and used the Pre-Authorized Debit as a method of payment with receipt #s CP1 and CP2.  I then exported…

  • Starting a new Company

    I just recently was hired at a new company and they have changed software systems a few times and now they want me to set-up Sage but want me to import all the history using a CSV file. I am not tech savvy and was wondering if someone could help me out…

  • How can I have simultaneous access to a single company file in real time?

    Hi I'm a It guy trying to get my employers Sage 50 Accounting Multi-user set up to run off an single company file.......in the past trying to run and save from several users and computers in real time has caused some discrepancy's in the database. For…

  • is there a cloud in Sage 50

    hey all
    i want to purchase sage 50 , but i was wondering if there is a cloud tthat keeps all of our data backed up , in case if we change the machine can we still access our business and clients database from another machine using the cloud ?
    and how many…

  • Data inconsistencies have been detected

    Hi Sage 50 Support,

    I am an accountant with limited experience with Sage 50.  I took over 3 companies' Sage 50 accounting systems in Y2017.  When I tried to open a new Calendar Year (Y2018) in Sage 50, I got the following error messages.  Could I talk…

  • Scrambled data exported when using ODBC data connection in Excel for Vendor Banking information table (tVenDP)

    When using the Open Database Connectivity (ODBC) in Excel to extract banking information of vendors (table: tVenDP) from sage data base, couple of fields spits out scrambled data (fields: sBankNo, sTransitNo, and sAccountNo).

    We think it might be security…

  • Sharing data file simultaneously

    Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…

  • ODBC Connection Access Denied (Password error)

    Since we installed the latest upgrade for Sage 50 to Version 2018.0, we are unable to connect to the simply database with our third party software using a ODBC Connection.

    Over the past 10 years I have always managed to make the appropriate adjustments…

  • New Company year

    Hi there, 

    I was going to open a new company year, but I accidentally did the process twice and I opened another new year again. Is there any method that I can closed it?


  • Retour à une date de session antérieure


    Je suis dans ma première année financière. J'ai inscrit dans SAGE le 31 août comme date de fin d'année alors que cela aurait dû être le 31 juillet. Ma date de session est le 31 août. J'ai fait des écritures en août dont les paies. Que dois-je…

  • importing invoice/transacton into sage.

    I see that there is an option under file>import/export which lets you import .csv file of transaction into sage.  we are using third party application to create invoices but to do the accounting we have to import the invoices into sage.  I just need…

  • "Save as"

    I am having a lot of trouble trying to us the "Save as" option. I always says  "Operation failed" I have tried to save it to hard drives, flash drives and the  C drive but no luck. I have a new computer with W10 and the newest version…

  • Needing to correct an error made in previous year after entering 2 months of data in our new year

    We have completed our year end, moved our systems forward, entered about 2 1/2 months of data into our new year. After this we found we had an error at the end of our previous year that has to be corrected. We went back and corrected the error in the…

  • Is it possible to import employee pay into Sage using the SDK?

    Is it possible to use the SDK to import employee pay into Sage? I'm thinking it would need to be able to create paychecks but if anyone knows of a better way for employee pay please let me know. I know you can import employees but I want to take all their…

  • SDKInstanceManager OpenDatabase always returns false and has no error messages


    I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…