• Export data from Sage 50 CA using SDK

    Hi all,

    Is there anyone has an idea to export the data from Sage 50 CA? I was looking at the method w the class "CustomerLedger" but it has only the Save method it does not have the get method, Please let me know if you have any idea of hints to solve…

  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…

  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

  • Data error. Sage 50 Canadian Edition 2021.1 Advanced Check & Repair tool cannot adress the issue. data table TBRTR

    I am using Sage 50 Canadian Edition 2021.1 I used "open as an admin" to open the sage program. I am in the single-user mode and logged in as a system admin. I have some issue that cannot post into a future date. cannot add departments in payroll. when…

  • Automatic daily backups- multi user

    My automatic daily backup has never backed up for me, we use Sage 50 multi users, and the backup location ONLY is pointing to dropbox. I chose daily backup and found out i haven't backed up in months!! Any tips?

  • Try to backup but it give message that file exceed 2GM max that sage can do.

    Try to backup but it give message that file exceed 2GM max that sage can do. whent to the file and i can see 2gb file called errolog.txt.

    what should i so ?


  • Removing Old customer

    I am trying to remove old customers but receive the message 'cannot remove this customer until all its transactions have been cleared'  

    When I click on the 'Maintenance' tab, the 'clear data' option is not an available (not highlighted) option…

  • Missing a GL entry

    When I switched the type of account (Group account to subgroup account) and I save, Sage told me that my debit and credit don't balance anymore and I had to put the balance on my retained earnings account.

    Now, my historical opening balance is different…

  • Concur import

    Can anyone tell me the format needed to import expenses from a CSV file from Concur?  I tried the below and it did not work.  Any help would be greatly appreciated.  

  • Sage50ca Cloud - Cloud data file not current - how to update?

    We have 2 users on Sage50ca sharing via the Cloud service.  The recent system outage prevented both users from accessing the shared file however we did have a current backup.  We switched User 2 to single user mode / not sharing and continued to work for…

  • What happened to the import function for inventory items?

    Last year I created 500+ new items and prices in spreadsheets and imported them with no problems. I want to do the same thing again, but with version 2020.2 the Import Records option only has "Updated price lists" and "Updated account budgets". It appears…

  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary

    Getting different answers every time I contact support

    Is this feature not available anymore?

  • Adding new jobs, is there a limit to the amount of jobs you can have

    I am using Sage 50 Cdn version 2020.2

    I cannot add any more jobs,   is there a limit?    And if so,  how do  you delete old jobs

  • Missing Payroll Transactions - before 2016

    I am missing payroll transactions prior to April 1, 2016.  They used to be in our system and now are gone after updating. Any suggestions short of restoring from an old back up to be able to look for transactions prior to 2016 and then restoring again…

  • cloud backup failed

    I downloaded Sage 2020.1 in December.  Once I did that I have not been able to backup to the Cloud.  How do I get it working again?



  • Accidentally Imported the Wrong Bank Transaction File

    We accidentally imported a bank transaction file for one client, into another client's Sage 50 file.  None of the transactions have been posted but the import shows up in Match Transactions.  Is there a way to delete this import?

  • Simply Accounting Cannot Connect to Connection Manager

    Please I cannot start my Simply Accounting Set up.

    It keep telling me cannot connect to Connection Manager.

    What should I do.


  • Importing Invoices (.imp) does not contain compatible tax information

    I am getting above error that is Importing Invoices (.imp) does not contain compatible tax information

  • How to import employee record through Sage_SA_Import.exe file? Anyone provide the format for employee record import through .imp file?

    I need to import bulk employee data. So I need file format for importing employee data through Sage_SA_Import.exe tool. Anyone provide the details.

    I do not find any tag corresponding employee data?

    Is employee import is possible through Sage_SA_Import…

  • How to add an item to a particular category through SDK

    I want to add an item to Sage 50 through SDK. In Sage 50 I added some category and I need to add the item to that category through SDK.

    Is there any methods or property present in SDK to do the same?

  • Sage 2019.2 - Get Open Invoices using Query?

    Hello would like to know if it's possible to get a list of all open invoices using  SDKDatabaseUtility RunSelectQuery command?

    I've looked around here and also the DataDict but can't really find what tables I need to link to get this data.  Any…

  • Need some help with possible data inconsistency

    Hi Everyone :),

    First time here so please go easy on me.

    I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3).

    the entry is to the…

  • Can not open last company files


    I'm somewhat desperate and trying to access my company files.

    I'm on Windows 10. and company records are stored in an external hard drive.

    The last time I worked on the files was about 10 days ago.

    I tried restoring from Backup but the message…

  • Introducing Sage Expert Services for Sage 50

    Sage is proud to introduce our latest service offering: Sage Expert Services.

    Designed to deliver an extraordinary customer experience with personalized results at a competitive rate, Sage Expert Services gives you scheduled access to an expert for assistance…

  • Help with Import issues


    I am posting this on behalf of a client who is a Sage 50 user. We have generated an .IMP file from our software for them to import into Sage 50, and they have been getting a variety of errors that are very hard to troubleshoot - maybe one of you will…