• Back ups

    Hello, since updating Sage 50 about a month ago I am unable to back up either of my companies. When I switch to single user mode and start the backup all it does is sits there for a minute and then disappears and closes Sage! I have tried backing up to…

  • What happened to the import function for inventory items?

    Last year I created 500+ new items and prices in spreadsheets and imported them with no problems. I want to do the same thing again, but with version 2020.2 the Import Records option only has "Updated price lists" and "Updated account budgets". It appears…

  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary

    Getting different answers every time I contact support

    Is this feature not available anymore?

  • Database repair

    When I run the database repair from the maintenance menu I get a message that my database is corrupt with the option to repair. When I say yes it seems to start the repair but then comes back with a message saying that my file is not a valid company file…

  • Simply Accounting Cannot Connect to Connection Manager

    Please I cannot start my Simply Accounting Set up.

    It keep telling me cannot connect to Connection Manager.

    What should I do.


  • Sage 2019.2 - Get Open Invoices using Query?

    Hello would like to know if it's possible to get a list of all open invoices using  SDKDatabaseUtility RunSelectQuery command?

    I've looked around here and also the DataDict but can't really find what tables I need to link to get this data.  Any…

  • Need some help with possible data inconsistency

    Hi Everyone :),

    First time here so please go easy on me.

    I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3).

    the entry is to the…

  • Can not open last company files


    I'm somewhat desperate and trying to access my company files.

    I'm on Windows 10. and company records are stored in an external hard drive.

    The last time I worked on the files was about 10 days ago.

    I tried restoring from Backup but the message…

  • Issue creating new year

    Hi, I just started a new year and got this message "the program is about to clear old data from the system. Do you want to clear this data? Should I say yes or no?

    I have backed up already

  • Help with Import issues


    I am posting this on behalf of a client who is a Sage 50 user. We have generated an .IMP file from our software for them to import into Sage 50, and they have been getting a variety of errors that are very hard to troubleshoot - maybe one of you will…

  • Installed Sage 50 2019 on my brand new lap top. and the select file keeps popping up when I try to open the program

    I recently installed Sage 50 Canadian on my work laptop, set up everything with my Sage account, but when I click to open the program, the "select a file" pop up comes up. I've never used Sage on this computer. We removed the application completely from…

  • Record Layout to import Supplier (purchase) invoices from multiple retail outlets summarizes by Acct/dep.

    hi there,

    I am helping someone who needs to import Supplier (purchase) invoices summarized by product inventory inventory Acct and Department to allocate to the Division (which is the individual store).   Does anyone have a record layout and advice/experience…

  • EFT - missing transaction in A/R

    I am new to EFT transactions so as a test I created two transactions (one each for two customers).  I received two payments under the receipts Journal and used the Pre-Authorized Debit as a method of payment with receipt #s CP1 and CP2.  I then exported…

  • Starting a new Company

    I just recently was hired at a new company and they have changed software systems a few times and now they want me to set-up Sage but want me to import all the history using a CSV file. I am not tech savvy and was wondering if someone could help me out…

  • UNABLE TO BACK UP & and the system will shows system has been stopped working when i click into the payment journal (Simply Accounting Pro)

    not able to back up

    I am not able to back up my entries.

    Been forced to close program when i click into the payment journal

    and when i click into the payment journal, it states that the software has been stopped working and forced to close program. 

  • How can I have simultaneous access to a single company file in real time?

    Hi I'm a It guy trying to get my employers Sage 50 Accounting Multi-user set up to run off an single company file.......in the past trying to run and save from several users and computers in real time has caused some discrepancy's in the database. For…

  • is there a cloud in Sage 50

    hey all
    i want to purchase sage 50 , but i was wondering if there is a cloud tthat keeps all of our data backed up , in case if we change the machine can we still access our business and clients database from another machine using the cloud ?
    and how many…

  • Scrambled data exported when using ODBC data connection in Excel for Vendor Banking information table (tVenDP)

    When using the Open Database Connectivity (ODBC) in Excel to extract banking information of vendors (table: tVenDP) from sage data base, couple of fields spits out scrambled data (fields: sBankNo, sTransitNo, and sAccountNo).

    We think it might be security…

  • Sharing data file simultaneously

    Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…

  • ODBC Connection Access Denied (Password error)

    Since we installed the latest upgrade for Sage 50 to Version 2018.0, we are unable to connect to the simply database with our third party software using a ODBC Connection.

    Over the past 10 years I have always managed to make the appropriate adjustments…

  • Importing Accounts with Account Balances

    How can import Accounts with Balances in Sage 50 2015?


  • Retour à une date de session antérieure


    Je suis dans ma première année financière. J'ai inscrit dans SAGE le 31 août comme date de fin d'année alors que cela aurait dû être le 31 juillet. Ma date de session est le 31 août. J'ai fait des écritures en août dont les paies. Que dois-je…

  • importing invoice/transacton into sage.

    I see that there is an option under file>import/export which lets you import .csv file of transaction into sage.  we are using third party application to create invoices but to do the accounting we have to import the invoices into sage.  I just need…

  • Needing to correct an error made in previous year after entering 2 months of data in our new year

    We have completed our year end, moved our systems forward, entered about 2 1/2 months of data into our new year. After this we found we had an error at the end of our previous year that has to be corrected. We went back and corrected the error in the…

  • Is it possible to import employee pay into Sage using the SDK?

    Is it possible to use the SDK to import employee pay into Sage? I'm thinking it would need to be able to create paychecks but if anyone knows of a better way for employee pay please let me know. I know you can import employees but I want to take all their…