• Message erreur

    J'ai ce message d'erreur quand j'essais de d'importer un document sage : sage a décelé une erreur dans vos données lorsqu'il cherchait des renseignements relatifs à enregistrement.

  • SAI Backups

    Last bookkeeper sent a backup file with SAI extension on the end.  Restore doesn't recognize or see the file.  Can I somehow get the data from this file?

  • Missing data

    Hello, I never backed up my data after each daily session as I assumed it was stored in the cloud. All entries were stored each time I opened the program. My desktop died and I am told that there is no way to recover the data, so I may have lost years…

  • Exportation csv vers sage50


    Comment je fais pour exporter un fichier csv vers sage50.

    je migre de la version cloud à la version 50 et il n'y a aucun aide nul part.

  • Really messed up some Journal Entries -

    I create a Saved file at the end of each month.      I really messed up some journal entries this month September and I would like to just go back to my previous month's Saved file and start again.   Is this possible?     If I click on the previous month…

  • 2013 Sage 50 Pro Accounting error "files missing"

    I have Sage 2013 Pro accounting and am trying to put it on my home computer to work from home. However, I keep getting a message "Cannot open company file. A required data file is missing. I get this error when trying to open a data file or restoring…

  • recover a file

     My computer lost all my files but I managed to recover my DSB folder but not the CAB and when I try to open my folder, I can't because it asks me for the backup folder that I no longer have,

    How to do!?

  • GIFI

    I am trying to create a GIFI file for a client:-


    >> Import / Export

    >>>> Electronic Filing

    >>>>>> Export GIFI

    but I keep getting the following error message - Unable to open the GIFI file.

    Any ideas anyone?

  • How to import Credit notes in Sage 50


    I have 800 credit notes to enter in Sage50 Canadian Edition , i want to know if it is possible to import them? i already know how to import sales invoices through an .IMP file, i want to know if it is possible to do the same for credit notes, if n…

  • Problème de partage

    Bonjour gang,

    J'ai installé le cloud pour une des compagnies à qui je fais la comptabilité. J'ai installé aussi chez ma cliente le logiciel (avec ma license) pour quand je vais aller directement à son bureau pour travailler et pour qu'elle puisse aussi…

  • Clearing Client Paid Transactions with Sage 50 Cloud, how?

    HI all,

    Our business has some long term clients, with a huge list of invoices and payments.  To prevent the client statement from getting too long, every year we clear the old data, to reduce the length of our receivables->client aged report.  We need…

  • I have the Sage 50 accountants copy and I want to export entries to my client.

    When I select Accountants copy then export entries for Client nothing happens.

    How do I get it to export entries for a client. I have followed the instructions but it stops at Export entries for a client

  • Impossible de faire la sauvegarde

    Depuis quelques jours, je reçois toujours le message que mon fichier est de plus de 2ko donc la sauvegarde ne peut se faire. J'ai aussi constaté que j'ai énormément de fichiers qui se dédoublent dans podosense.saj…

  • How to import basic invoices?

    Hi all,

    I just want to do something very basic, that is, to import a simple invoice into SAGE50!  I cannot find anything on how to do it (unless I missed something)

    Lets assume I have an invoice (date, description, amount, accounting code #)

    - How do…

  • Balance Sheet out a penny - What could have happened?

    Hello All,

    I have been boggled.  The last several months of the balance sheet have been out a penny with a $0.01 showing up in Retained Earnings - Previous Years.

    I have figured out that the error happened sometime between April 13th, 2021 and May, 12…

  • How do I find out where a data inconsistency is between debits and credits?

    I ran a data integrity report and everything is balanced except my total debits and credits.  I have run an "ALL JOURNALS" report going back to our first year of operation in 2011 and every year shows a balance between total debits and credits.…


    I was trying to restore our back up data from old version (2018) to new version (2021).  But we encountered an error.

    It states that "Sage 50 has found a problem in your company profile and cannot upgrade it. Please contact Customer Support at 1-888-522…

  • Problème avec les versions

    J'ai la version experts (Lancement 2021.2) et mon client a acheté la version supérieur. Quand je transfère un backup, il ne peux l'installer car il y a le message que le backup provient de la version Quantum, ce que je n'ai pas. Mon client a appelé au…

  • Unable to get Connection Manager to run so that I can access my data.

    I sign on to my computer as an administrator, according to Settings, Your info.

    No one else uses my computer.  There are no other computers connected to this computer.

    I have Sage 50 Pro Accounting 2021.1.1 installed on this computer and the data files…

  • Restoring Original File

    I started going through the Chapter 3 steps in Bihn's Bins to get used to the software. I did backups in the places the book told me to.

    Now I need to go back to the original file for a project for the course I am taking.

    The original file has all…

  • Export data from Sage 50 CA using SDK

    Hi all,

    Is there anyone has an idea to export the data from Sage 50 CA? I was looking at the method w the class "CustomerLedger" but it has only the Save method it does not have the get method, Please let me know if you have any idea of hints to solve…

  • Export Data for one year

    Hi all,

    We have data from an old company file that did not recover after a data file repair.  When we rolled from 2019 to 2020, the data was fine; the data from 2020 to 2021, the 2019 data disappeared.  The 2020-2021 file was repaired but the data is still…

  • Missing File

    Hello - I am getting a message telling me I have a missing file and to check my data directory to make sure the files are there.  I am not sure how to exaclty do that ?How would I know which file is missing - TIA


  • Technical issue

    I don't know where else to turn to but I am unable to open my Sage 50 Pro Accounting 2020 program on my computer.  It shows that the program is opening, then it tries to open my company file and this is the screen message I get:

    Cannot open company…

  • Auto Entry

    We are interested in importing invoices and form CRA RC71 from our Profile Tax Preparation software.  Have you had success with this, or have you found a work-around such as exporting Profile RC71 to Excel, then on to Sage?