• Sage 50 superieur - compte associé paiement en ligne

    Bonjour, Les clients ont la possiblité de payer leur facture en ligne. J'ai 2 comptes d'encaissement, soit Stripe et Paypal. Par contre dans les paramètres je ne peux qu'avoir un seul compte de GL associé?! ce qui n'est pas pratique du tout, je dois…
  • RRQ pour les plus de 72 ans

    Bonjour, Un de mes salarié a plus de 72 ans au 1er janvier 2024, et selon la loi il n'a plus d'obligation de cotiser au RRQ. Mais a le droit de choisir de continuer de cotiser. Par contre SAGE je permet pas cette option. Pouvez-vous me dire comment…
  • Is there somewhere to turn on auto refresh?

    Currently every time I make an entry I need to refresh the document to see the post. It didn't used to be like that and I wonder if anyone knows how to turn it on. ;) Thank you.
  • Update WSIB rate for new calendar year

    There use to be an update WSIB rate feature under the Maintenance Menu which would allow you to update all or just the highlighted employees. I can't find it anymore. Why would they have removed this feature? Our WSIB rate has been frozen since the beginning…
  • 3 decimal points

    Currently we have setup Sage on a new PC but can't seem to be able to configure the 3 decimal points. On the old PC it was working fine. If we log in on the old PC it shows the amount with 3 decimals but if the same user logs in on the new PC it…
  • Have a problem accessing the company data in network

    Hello, I have a Simply Accounting Premium 2008 version. I have recently added another computer to the network (the 2 computers are connected using an Ethernet cable) and I have access to the company data and back up from the second computer (read/write…
  • HELP! Error message, can't open Company.

    I closed Sage and now when I open it I get the following error message. I didn't do anything different than I normally do. How do I fix this? "Can not open company file .... This data has been updated to a new file format and is not compatible with…
  • INVITING USERS

    I have installed Sage 50 Premium Accounting and also shared the Company. I am trying to invite other users using official company email but the invites are not going through. When i tried Inviting users using Gmail account its working well, What could…
  • account number grey out

    I am setting up a chart of accounts and I want to edit an account number but it is grey out. Not all of them are just a few. Any ideas why?
  • Settings

    How to do the red part on this step in Sage 50.
  • Can a SysAdmin log off other users

    Hi, Can I force a log out of other people who are still logged into sage? I have a licence for only 2 people and now I have 2 people logged into the system. But also I can't even log in as a sysadmin because two people are logged in. I am going to go…
  • Vacation Paid Out

    I am wondering if there is a way to change the linked account for vacation paid out through the payroll module. I have setup different payroll accounts to decipher between employees that work in the office versus employees that are instructors. When I…
  • Copie de sauvegarde

    Bonjour, j'ai fait la dernière misa à jour, et depuis cette misa à jour je ne peux plus faire de copie de sauvegarde, à chaque fois que je veux en faire une, on voit que ça veux travailler mais il ferme et aucune copie ne se fait! Et oui je ne sauvegarde…
  • Why is sage opening windows on my second screen and not on the screen that I am working on?

    Hi Everyone, We have a new employee and her Sage keeps opening windows up on her second screen and not on the larger screen she is working on. She keeps having to drag the window over because she is working on a small laptop and cannot read anything…
  • Multiuser issues

    I was recently added as a user on Sage 50 premium CA and we have discovered that anything I post/enter is not updating/transferring to the other users and vice versa. We have installed the new update and refreshed multiple times, but nothing seems to…
  • peut-on avoir plus de 36 factures fournisseurs par chèque

    Bonjour, je passe des chèques fournisseurs manuels à chèques imprimés, je voie que le nombres maximum de factures par chèque est de 36, j'ai des fournisseurs qui ont 200 factures par mois il y a t'il moyen de ne pas être obligé de faire 6 chèques pour…
  • C# SDK convert Order to Invoice

    Hi, I can convert Order to Invoice, but I'm not able to set quantity of the last line. If I set quantity of all the lines but not the last one, the POST will work. If I set quantity on all lines, it will failed on the POST, and an error will appear :…
  • Sage 50 Accountant Edition - open more than one sage file at a time

    I've had Sage 50 Accountant Edition for many years & used to be able to open more than one sage file at a time, for example, have my file open as well as my client's file. Today, I am unable to open 2 at one time. Why?
  • What happened to "Projects" in the Sage 50 2020 version?

    Hi All, I am new to Sage 50 and have a question. What happened to "Projects" in the Sage 50 2020 version? Is it now listed as "Job Sites"?
  • Sage 50 CA Premium - Setting up companies

    I have reviewed the information but have not found anything that can help me set up companies. I know that if I have two companies say A and B and their books are maintained separately in Simply Accounting 2010 premium that I can consolidate the two…
  • Getting incorrect tax name for given tax code after Sage 50 2019.1 Update

    I have Sage 50 Canadian Accountant company file and following setting are configured in it. HST tax name is setup Tax code H is setup and mapped to HST Tax name For Receivable accounts , Tax code H is setup for new customers sales …
  • Intelligence Reporting license manager does not recognize sysadmin user's new hardware

    The sysadmin user for Intelligence Reporting is changing hardware (new laptop). The license manager application for Intelligence Reporting only recognizes sysadmin's old hardware and the sysadmin user is not able to run reports. How do we transition the…
  • Vendors - Multiple addresses and multiple currencies

    Good day, I use Sage 50 Premium 2018 (Canadian Edition) and it does 99% of what I need it to do for my small business. Things it doesn't do that could benefit me (as well as other users I'm sure) are: 1) Allow multiple addresses for the same…
  • Can I set up a short year end for a new company that already has the wrong year starting date?

    I am taking over the bookkeeping for the first year end of a new company. The year end is set up correctly as Feb 28, but the start should have been March 15'17 due to amalgamation date and the accountants instructions. Bookkeeping has already been recorded…
  • Top 3 items to do when setting up a new company

    New to Sage 50? Or do you just need to re-create a database? Here are the top 3 tips to help get you started after you've installed and activated your software. For full details see KB 29934 . Tip #1: Talk to your Accountant and Set Fiscal Start and…