• Can you create a backup that is not a cabinet file?

    How do you create a backup that is not a cabinet file?
  • Online Backup

    Is Online Backup already included in my license or this is another subcription that I need to pay. I want to connect it to my MS 365.
  • Pro to Premium

    I'm current using Sage50 Pro and now I want to upgrade to Premieum. Can I open the data that I back up from Pro to Premium?
  • Setting up a Chart of Accounts Backup for a Sage Business Cloud account.

    In regard to a Sage Business Cloud account, is it possible to set a restore point or backup of my Chart of Accounts in case I want to revert back to it? Thanks for your help!
  • ibdata1 file is 900GB how do i make it smaller

    The ibdata1 date file is growing very large and seems to keep running - any ideas on how to stop it and reduce it
  • Erreur de connection

    Bonjour, J'ai installé la nouvelle version 2024 en février dernier. Je n'avais pas fermé mon application Sage 50 comptabilité depuis ce temps. Je l'ai fermé et quand je veux ouvrir voici le message que je reçois: Et quand je veux aller chercher…
  • data

    due to dard drive crash I started imputting data onto a temp file so I could pay bills etc. Now I have my data back is there any way I can merge the temporary entries back into my regular file? Tannis Fahlman
  • backup

    hello, i am trying to open a backup from a USB stick. how do i do this? it's giving an error code that i don't have the right requirements. thank you
  • Cloud Back up failed

    I am unable to back up my data using Cloud. It processes as if it were going to do so, showing that it uploads, but then I get an error message saying Cloud backup unsuccessful. Thoughts on how to rectify? Thanks!
  • install backup

    i've used simply accounting 2008 for years but the system i had seemed to wprk fine except when installing a backup and starting the file. i thought it was the age of the system. i bought a new Sage 50 in 2018 thinking i could transfer the files there…
  • Save your company with a different name

    Hello, I seem to be having trouble when saving my company. I always click save as & resave over the same file. The last few days after I try to save using the same file name I've been using, I get a message that says "Save your company with a different…
  • Unable to use Client Backup CAB file

    We run an Accountant's Edition of Sage 50 Canada. Since the update, now when a client sends us a .CAB backup file, it is wanting us to login as the client. In the past, we could Restore from Backup - use "sysadmin" and their password - and we're good…
  • Restoring from Client Backup Error

    With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
  • Opening back up in new version.

    I use Sage 50 for my company and recently my grandparents asked me to take over the books for their company because their bookkeeper passed away unexpectedly. The bookkeepers husband gave me her laptop to take what I needed for my grandparents company…
  • files saved on iCloud not compatible with Sage

    Uploading a backup file I saved on icloud (in error!) Any one have a clear, step by step on how to move it so Sage can open it?
  • one drive save locations

    can someone tell me why sage isnt able to use cloud storage? especially now that every single file is cloud storage if you use onedrive, there is not a single folder on any computer I own that saves only locally, which, with the new 2024.0 update now…
  • I need some help resotring from backup. It gives me an error saying a required file is missing.

    I need some help resotring from backup. It gives me an error saying a required file is missing. Could someone assist me please?
  • Upgrade 2024

    Hi, I updated for version 2024 and I can open all my companies except one. I receive the following error message: An error has occurred. To protect your business data Sage 50 will shut down immediately. I tried to recover the backup copy and I still…
  • Impossible d'ouvrir mon dossier d'entreprise avec la nouvelle version 2024

    Bonjour, depuis la mise à jour 2024 je ne suis pas capable d'ouvrir mon fichier d'entreprise. J'ai bien ouvert le fichier avec le nouveau raccourcie et j'ai essayé de restaurer a partir d'une sauvegarde sans succès. J'ai ce message d'erreur qui apparaît…
  • open file from restore

    Hi I start using Sage 50 Two days ago and I don't know anything about Sage. I download a back up for first time and I wanted to work on it but when I opened it from restore back up sage gave me that message file already exists, Do you want to replace…
  • Using a file on 2 devices

    When using a file on 2 different computers, should we select 'open the last company I worked on' or 'connect to a shared company'? One of our staff mostly uses our Sage files for all bookkeeping and reconciliations while another team member uses it…
  • Error message: 'this file is being used by another application'

    I am trying to 'restore' my company file with backup on a USB. When it asks what company name/file I want to restore to, and I enter the company name that is on my PC, I get the above message and am unable to proceed with updating the Company's current…
  • Sage 50 Accounting 2022 Data Files

    I am constantly getting errors whenever I try to download data files and run the batch file. I looked for the options to add the error screenshots with this message but not sure how to do it. Can anyone guide me on the proper installation procedure for…
  • Save Time and Avoid Loss: Essential Data Backup Tips / Gagnez du Temps et Évitez les Pertes : Conseils Essentiels pour la Sauvegarde de Données

    La version française suivra. Cliquez ici pour lire Your data is vulnerable to various risks, such as hardware failures, cyberattacks, and natural disasters. Backing up your data and having those backups easily accessible is often the quickest, most…
  • how can i delete a company

    Ensure you aren't logged in to the company you want to delete. Whilst logged in, click File, click Delete Company then if prompted enter your password. Select the company you want to delete, click Delete Company then click Yes. Click OK then click…