Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
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Your data is vulnerable to various risks, such as hardware failures, cyberattacks, and natural disasters. Backing up your data and having those backups easily accessible is often the quickest, most…
Hello all,
I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard.
What I mean is,
1) I enter the restoration set up wizard, 2) select the…
We use the Sage 50 Canadian edition and I have set up the automated backup on our server, however the only time it runs is if someone uses Sage on the server. Is there a way to have the automated backup run automatically every night at a scheduled time…
I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version:
It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…
Hi there,
Normally to open a backup as suggested by Rogers L earlier you need to restore from backup. If you have a program that can unzip cab files double clicking on it can unzip the sai file and saj folder. Otherwise we recommend using the restore…
So when restoring a backup file (*.cab) and your are going through the restore process from within Sage 50 and have “missing data file” then there was an issue with the backup itself as the original can save a backup from 2013 version.
Another test…
We are running Sage 50 Pro Accounting 2014.
We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file.
We tired to open a backup file…
We will continue the discussion about backups started on last blog post. I want to make sure that we cover an important subject related to backups so that you can have a “good” data file available whenever there are issues on the original database.
…
I’m getting this error while restoring from a backup: "The file cannot be restored to the selected directory because you do not have the rights for this directory."
This is a common issue where the backup was done on a different computer. By default…
Please help. My desktop died - motherboard fried.
All my S/A data is on an external drive.
I have purchased a new computer.
I have re-installed S/A onto my new computer. I need to restore my company data onto S/A 2008.
I need help to do this.…
