• Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Sage 50 Cdn Edition won't open because "api-ms-win-crt-runtime-I1-1-0.dll" is missing.

    Can someone tell me how to fix this. The problem may be I am still working on Windows 7. And advice would be very much appreciated. Thank you.
  • Error when opening Sage Pro 2012 Database in Sage 50 Pro 2015

    I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version: It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…