• sage 50 database verification tool has found a problem in your company file that it was unable to fix

    Sage 50 is not allowing me to go in new year and shows the message to check the data integrity through Advance database check. While following the message, it shows the message "sage 50 database verification tool has found a problem in your company file…
  • Restoring from Client Backup Error

    With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
  • Save Time and Avoid Loss: Essential Data Backup Tips / Gagnez du Temps et Évitez les Pertes : Conseils Essentiels pour la Sauvegarde de Données

    La version française suivra. Cliquez ici pour lire Your data is vulnerable to various risks, such as hardware failures, cyberattacks, and natural disasters. Backing up your data and having those backups easily accessible is often the quickest, most…
  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…
  • Transaction Data Import

    I'm installing Sage 50 Premium in a Convenience Store which has a POS system. This POS system generates a plethora of reports & data, all of which is available in Excel format. The daily sales report it generates would be the feedstock for the SAGE invoicing…
  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…
  • microsoft 365 is not uploading

    365 SOMETIMES creates a backup and other times does not. I have disconnected then connected again, go through all the prompts and still no current backup when i log onto office.com what the heck am i doing wrong??
  • backup file size doubling

    Hi, I recently update my accounting 50 2019 version. I found when I backup my company at closing , the size of the cabinet file is doubling, but I only entered 80 entries. I am wondering if it will doubling forever..... . Please help me to find out…
  • Simply Accounting Cannot Connect to Connection Manager

    FormerMember
    FormerMember
    Please I cannot start my Simply Accounting Set up. It keep telling me cannot connect to Connection Manager. What should I do. Will Need an URGENT ASSISTANCE
  • Best practice tips for moving Sage 50 CA data in 4 steps

    What is the best way to transfer your Sage 50 CA data between computers that accounts for security and database size? The Sage KB article 18188 (French KB 260-1007247 ) gives us the low down. STEP 1: Get the install file and a copy of your recent database…
  • Secure your personal and business data against phishing attacks

    How likely is it that someone out there has your data? You can go to a website called www.haveibeenpwned.com (currently the site is English only), type in your email address. It will tell you how many data breaches your information has had. This information…
  • Sharing data file simultaneously

    FormerMember
    FormerMember
    Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…
  • ODBC Connection Access Denied (Password error)

    Since we installed the latest upgrade for Sage 50 to Version 2018.0, we are unable to connect to the simply database with our third party software using a ODBC Connection. Over the past 10 years I have always managed to make the appropriate adjustments…
  • Should be able to set simply to backup each exit...

    The tech on the phone today told me setting the "backup daily" option will backup on exit if you go into the file numerous times a day... THIS IS NOT THE CASE. But it should be. Backing up on the first exit each day is hard to track. we have numerous…
  • Needing to correct an error made in previous year after entering 2 months of data in our new year

    FormerMember
    FormerMember
    We have completed our year end, moved our systems forward, entered about 2 1/2 months of data into our new year. After this we found we had an error at the end of our previous year that has to be corrected. We went back and corrected the error in the…
  • Is it possible to import employee pay into Sage using the SDK?

    Is it possible to use the SDK to import employee pay into Sage? I'm thinking it would need to be able to create paychecks but if anyone knows of a better way for employee pay please let me know. I know you can import employees but I want to take all their…
  • SDKInstanceManager OpenDatabase always returns false and has no error messages

    Hi, I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…
  • How to find log in credentials for Sage 50 database

    I am trying to go through some of the code examples in the SDK, obviously one of the first functions that runs is the database connection function. I have tried sysadmin with various passwords but I can never successfully connect to the database to try…
  • What is the process to create Purchase Orders or Sales Orders via uploading a .csv file?

    I am a new user of Sage 50. I am trying to figure out how to create Purchase Orders or Sales Orders in Sage 50 via uploading an excel file (or CSV). Any help would be appreciated.
  • Automated Backup

    We use the Sage 50 Canadian edition and I have set up the automated backup on our server, however the only time it runs is if someone uses Sage on the server. Is there a way to have the automated backup run automatically every night at a scheduled time…
  • Data Management: Backups and Restoration QuickTips!

    The nitty gritty of backups and database copies involve two main menu options accessible from the File menu. See the screenshot below for details on what the option Save a Copy does versus the Backup option. They're pretty close, just depends on how…
  • Data updated to a new file format and is not compatible with this version of the software

    I am trying to open a file of a new company I am taking on. I keep getting this error message: "Data updated to a new file format and is not compatible with this version of the software" I looked at my properties I have version 2014.3 If I double…
  • SDKInstanceManager.Instance.OpenDatabase always returning false with no reason why or error message

    I have a C# application that executes a call to SDKInstanceManager.Instance.OpenDatabase to open the data file but it keeps returning false, and it does not give any error message as to why. I have the proper parameters sent because this same data file…
  • Backing Up Within A Multi-Mode Environment

    Ok so my multi-user environment ended up being really simple to push out however there have been a few glitches. One being within Payroll, where our page setting had switched from Pre Printed, which with 2 sets of eyes we figured out. Today one of the…
  • Backup Space Detection

    Would it be possible in future releases for the backup mechanism to detect the available space on the chosen drive and alert users when they attempt to backup. Currently, the software contains a loop that continually asks the user "Do you want to overwrite…