• Upgrade 2024

    Hi, I updated for version 2024 and I can open all my companies except one. I receive the following error message: An error has occurred. To protect your business data Sage 50 will shut down immediately. I tried to recover the backup copy and I still…
  • Sage 50 CA Premium 2018 UPG

    Hello Everyone, I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…
  • Lost bank recs from Sage support

    I need to try and start my bank recs after all my bank recs were deleted by Sage 50 support on Aug 5th. I can't balance what was balanced prior as my there is a discrepancy. I need sage support but no level 2 will pass my to management. Anyone know…
  • RESTORE DATA FROM OLD VERSION TO NEW VERSON OF SAGE 50 ACCOUNTING

    I was trying to restore our back up data from old version (2018) to new version (2021). But we encountered an error. It states that "Sage 50 has found a problem in your company profile and cannot upgrade it. Please contact Customer Support at 1-888…
  • We don't have password to data

    Accountant passed on and we don't have password to data. We have his laptop from the estate and I am wondering if there is a process to port the data out to our new accounting firm? Cheers Andrew Mac Dormani Group
  • Download link for Sage 50 2015? Need to convert 2011 backup.

    I need to convert a backup from the 2011 version of Sage to the 2020 version and apparently I have to have the 2015 version installed on my computer to do so. Does anyone have a link to download even a trial version of 2015. By the way, I asked this…
  • Caution when upgrading Computer to Win 10 - Rip off is alive and well in this Company.

    We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…
  • Update to 2002.1

    I have checked for an update but it says I am up todate. Is there not an upgrade? Misty
  • importing company files

    FormerMember
    FormerMember
    I have been using version 2010 and have back up my company files to USB. my hard drive has crashed and we originally started out with 2009 and have that disk, in 2010 i was given a free upgrade on line, so there was no disk. currently there is no ability…
  • Moving from Vista to Windows 10 - Sage 50 2016

    Using Sage 50 2016 Canadian edition. It has been running fine on Windows Vista for several years. I just purchased a new computer that has Windows 10. Installed the software on the new computer using the same install disc but now cannot read a backup…
  • Sage 50 2017.x expired; looking at Sage One?

    Hello, We've been using Sage 50 workstation for a few years now and the time has come to renew for another year at a cost of about $700. This is when I noticed that Sage offers a "Sage One" online product. I've searched some Sage sites and Knowledge…
  • New File Format after an update SAI.

    FormerMember
    FormerMember
    I am getting an error that reads "cannot open company file. This data has been updated to a new file format and is not compatible wit the new version of the software". Sage did an update last week Wednesday but it has been working fine since the update…
  • Received a message that storage is full and cannot run sage 50

    FormerMember
    FormerMember
    i have a mac computer with virtual machine running windows so i can use sage 50. my problem is that i received a message that storage is full and cannot run sage. i cleared memory and lost everything, including sage with all my info. can anyone help me…
  • Moving from sage 50 2013 to Sage 50 2016.

    2016 is going to be installed on a fresh Windows 10 'puter, 2013 is on an older (I believe) XP machine. I'm hoping it's going to be as easy as exporting from 2013 then importing to 2016. Customer is using Sage exclusively for invoicing so it's likely…
  • Restoring from backup that is incompatible

    I had to do a system "reset" on my laptop. Then re-installed my (original) Sage 50 Accounting 2014 disk, with hope of restoring with my Feb. 2016 USB backup. But am getting the error message: "This data has been updated to a new file format and is now…
  • Transferring Sage 50 2013 and data torun under Parallels on a Mac

    Hello everyone, First time posting on the site. I am trying to transfer Sage 50, 2013 edition, and the company data to run under Parallels on a Mac. I can transfer the program and it starts up but I cannot load the company data file a it says the data…
  • converting from simply accounting 2004

    have simply accounting basic 2004 and want to install files in sage 50. What do I do?
  • Sage 50 Accountants Edition 2015 will not restore Sage 50 Premium 2013 Version

    When trying to restore a backup of the Sage Premium 50 2013 version with Sage 50 Accountants Edition 2015 I get the error that 'a file is missing'. The backup is good. I was able to send it back to client and they are able to restore it. How can I correct…
  • Need advice on backup and restore....

    I am a full time bookkeeper for a company Monday-Friday. I am considering taking on a client to do their bookkeeping from home. The clients office is located about 2 hours from my home. My plan is to do the books on my home computer and then do maybe…
  • RE: New User trying to load start up file from Accountant

    The only person(s) who can help you are the one(s) that can send you the entire file. It's best to send Sage 50 files as a 'backup' which is a .CAB type archive file. Reason being, the data 'file' that you click on just tells the program where the data…