• sage 50 database verification tool has found a problem in your company file that it was unable to fix

    Sage 50 is not allowing me to go in new year and shows the message to check the data integrity through Advance database check. While following the message, it shows the message "sage 50 database verification tool has found a problem in your company file…
  • Restoring from Client Backup Error

    With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
  • Save Time and Avoid Loss: Essential Data Backup Tips / Gagnez du Temps et Évitez les Pertes : Conseils Essentiels pour la Sauvegarde de Données

    La version française suivra. Cliquez ici pour lire Your data is vulnerable to various risks, such as hardware failures, cyberattacks, and natural disasters. Backing up your data and having those backups easily accessible is often the quickest, most…
  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…
  • Yearend backup to accountant

    I work in an accounting office. For years, it has been our practice to ask clients for a copy of their latest .cab file when we do their yearend. This is an ordinary .cab file, made using the usual backup procedure. We are not asking for an 'accountant…
  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…
  • Copie de sauvegarde

    Bonjour, j'ai fait la dernière misa à jour, et depuis cette misa à jour je ne peux plus faire de copie de sauvegarde, à chaque fois que je veux en faire une, on voit que ça veux travailler mais il ferme et aucune copie ne se fait! Et oui je ne sauvegarde…
  • microsoft 365 is not uploading

    365 SOMETIMES creates a backup and other times does not. I have disconnected then connected again, go through all the prompts and still no current backup when i log onto office.com what the heck am i doing wrong??
  • backup file size doubling

    Hi, I recently update my accounting 50 2019 version. I found when I backup my company at closing , the size of the cabinet file is doubling, but I only entered 80 entries. I am wondering if it will doubling forever..... . Please help me to find out…
  • Sage 50 CA Clean Re-Install Tips

    Does your machine have lots of old installs of Sage 50CA? Are you looking to wipe your system to "start" fresh? Below are resources on how to backup your data, wipe your system of Sage 50 install history and then re-install and restore your company data…
  • Caution when upgrading Computer to Win 10 - Rip off is alive and well in this Company.

    We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…
  • Best practice tips for moving Sage 50 CA data in 4 steps

    What is the best way to transfer your Sage 50 CA data between computers that accounts for security and database size? The Sage KB article 18188 (French KB 260-1007247 ) gives us the low down. STEP 1: Get the install file and a copy of your recent database…
  • Secure your personal and business data against phishing attacks

    How likely is it that someone out there has your data? You can go to a website called www.haveibeenpwned.com (currently the site is English only), type in your email address. It will tell you how many data breaches your information has had. This information…
  • Bank rec in Accountants version

    FormerMember
    FormerMember
    I've taken on a new bookkeeping client and I'm trying to figure out how the previous bookkeeper managed to post transactions while allowing the client to keep using their Sage. The most relevant question in this forum is from 6 years ago....see below…
  • Use O365's OneDrive to backup your Sage 50 Database Daily

    This blog will focus on 3 topics: • Creating Sage 50 file backups in OneDrive • Accessing OneDrive Online and on your PC • Troubleshooting cloud backups What is OneDrive? OneDrive is Microsoft’s service for hosting files in the “cloud,” that’s available…
  • Should be able to set simply to backup each exit...

    The tech on the phone today told me setting the "backup daily" option will backup on exit if you go into the file numerous times a day... THIS IS NOT THE CASE. But it should be. Backing up on the first exit each day is hard to track. we have numerous…
  • Retour à une date de session antérieure

    Bonjour, Je suis dans ma première année financière. J'ai inscrit dans SAGE le 31 août comme date de fin d'année alors que cela aurait dû être le 31 juillet. Ma date de session est le 31 août. J'ai fait des écritures en août dont les paies. Que dois…
  • Automatic Backups & Tips for Working with Remote Data Access

    (The below was edited on April 1, 2021 to reflect the naming change to Remote Data Access from Sage Drive). We love exploring how to protect and preserve your valuable business data and have looked at Remote Data Access's (formerly called Sage Drive…
  • Automated Backup

    We use the Sage 50 Canadian edition and I have set up the automated backup on our server, however the only time it runs is if someone uses Sage on the server. Is there a way to have the automated backup run automatically every night at a scheduled time…
  • Data Management: Backups and Restoration QuickTips!

    The nitty gritty of backups and database copies involve two main menu options accessible from the File menu. See the screenshot below for details on what the option Save a Copy does versus the Backup option. They're pretty close, just depends on how…
  • Data updated to a new file format and is not compatible with this version of the software

    I am trying to open a file of a new company I am taking on. I keep getting this error message: "Data updated to a new file format and is not compatible with this version of the software" I looked at my properties I have version 2014.3 If I double…
  • Backing Up Within A Multi-Mode Environment

    Ok so my multi-user environment ended up being really simple to push out however there have been a few glitches. One being within Payroll, where our page setting had switched from Pre Printed, which with 2 sets of eyes we figured out. Today one of the…
  • Backup Space Detection

    Would it be possible in future releases for the backup mechanism to detect the available space on the chosen drive and alert users when they attempt to backup. Currently, the software contains a loop that continually asks the user "Do you want to overwrite…
  • Error when opening Sage Pro 2012 Database in Sage 50 Pro 2015

    I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version: It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…
  • Best Location for First Back UP away from SAJ Folder

    Hi, In searching this site I have read a number of post on back ups but it seems that my query is not covered. I don't have access to my old laptop and I am trying to remember the location of my regular backups. I know that I should Not backup…