• Version 2023.0 Password not working

    Hello, I upgraded to the Version 2023.0 version yesterday and any client I try and log into I am getting the message it is the incorrect password, I know for a fact this is not the case. System glitch? Catrina
  • How do I get the current updated version

    New server computer install of 2020.0 but files are saved in a new version and unable to open. I don't see a newer version in our files. Need updates to 2020.0
  • Sage 50 Accountants 2016.1 slow to load on Windows 10 Pro x64 - why?

    Anybody else with this problem - takes 2-3 minutes for the Home Screen to appear. HP desktop unit with Intel Quad Core Q9505 - * GB RAM
  • 2015.3 no longer is able to convert files older than 2014 now that we updated to 2016.1

    Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…
  • Sage 50 Accountants Edition 2015 will not restore Sage 50 Premium 2013 Version

    When trying to restore a backup of the Sage Premium 50 2013 version with Sage 50 Accountants Edition 2015 I get the error that 'a file is missing'. The backup is good. I was able to send it back to client and they are able to restore it. How can I correct…
  • Changing from Quantum version to Accountants version

    I have a client that is using Quantum version and wants to drop down to the Accountants version. If they do that can they still access their company file and all their historical data? I need to know for sure, with actual documentation from Sage, if possible…
  • Sage Accountants Edition Trial Version HELP!

    I am wanting to buy the Accountants version but am waiting for sales department to open to purchase so in the meantime I downloaded the free trial to start on my clients file (they use Sage Accounting Pro 2013) and I have both an accountants copy and…