• Sage Automatically Created Credit Memo - How Do I apply it to a customer invoice

    Hello To explain the situation. Someone created an invoice in error to receive a deposit from a customer (should have just received the deposit and not created the first invoice). I found that they had created this Invoice in error so I reversed the…
  • balance sheet data discrepancy

    I have an issue that dates back to my roll over at year end Dec 31 2015 to Jan 01 2016. I have a discrepancy of $88.20 between debits and credits. I cannot figure out what caused it and because it is a small amount I'd just like to get rid of it. Is there…
  • Error message while installation Sage 50 CA 2016

    Error 1324. The path 席 at de compte juxtapose? XLS containers an invalid character. Error - 1603 Fatal error during installation. My computer use window 10. Please advice how to deal with the problem.
  • Cheque number not switching with bank account

    I just updated from Sage 50 2016 to Sage 50 2017. In the payments module, I had a USD bank account selected with the proper USD cheque number displayed. When I select a vendor that is paid from the CAD bank account, the "From" switches to the proper…
  • Sales Tax Button in general journal

    Hi, I converted our simply accounting to Saga 50 2015 then to 2016. Everything is working expect the sales taxes button in general journal. I've double checked all the tax codes and the set-up and I can't see anything wrong. Yet when I enter the sales…
  • Moving from sage 50 2013 to Sage 50 2016.

    2016 is going to be installed on a fresh Windows 10 'puter, 2013 is on an older (I believe) XP machine. I'm hoping it's going to be as easy as exporting from 2013 then importing to 2016. Customer is using Sage exclusively for invoicing so it's likely…
  • Sage Business Care Plans, Payroll Module Access & Workaround Options

    Since acquiring Simply Accounting, Sage has been transitioning the renamed Sage 50 software to a subscription based format. Many of you may have now noticed the change implemented fully on April 19th, 2016 affecting access to the Payroll Module. …
  • Converting Older Sage or Simply Accounting Files to Sage 50 2016

    When converting an older Sage 50 or Simply Accounting file to Sage 50 2016 you may receive an error message like the following two that pops up: Error: "This file was created with an obsolete version of Sage 50 and cannot be opened by this version.…
  • just downloaded sage 50 pro and have many questions...

    Just downloaded Sage 50 Pro, I haven't setup much of it yet and I need to enter 2014 (not obligated to do so but I would like to have all my business transactions in sage rather than in 2 programs) and 2015 (before April 15 so I can file before I leave…
  • Installing Sage 50 2016 on Server 2008 not working

    I have installed Multiple version of Sage on my Current Server 2008.. But I tried to install the Latest update Sage 50 2016.. and each time i try to Run the Install.. its not working.. No error MSG.. nothing.. I dont know why the Install does not…
  • connection manager 2016 activation on server

    We are tech support for a Sage 50 canadian edition client. Everything I've read say it should be activated automatically. I have updated from Sage 50 2015 to Sage 50 2016 on server which installed the Connection Manager. It successfully installed…