If you use Sage 50cloud, you already have access to Remote Data Access! Get started quickly and easily now by following our easy step by step instructions in this short video.

Having issues with your Remote Data Access? Consult our top knowledgebase articles listed below for quick and easy solutions.

• Remote Data Access – How to setup users - KB 105521
• How do I migrate my company file from Sage Drive to Remote Data Access? - KB 105572
• How do I download a company file shared with Remote Data Access (formerly Sage Drive)? - KB 88971
• Cannot convert a company file shared with RDA from 2020.2 to 2021 – KB 107042
• Error: "This shared company is already open" or "Another user is currently working with - KB 106171
• Error: "Another user, [Sage id] is currently accessing this company..." - KB 105927
• Error: "Download has failed..." when downloading company file from Sage Drive or Remote Data Access - KB 64128
• Error: "Unable to open company file" when attempting to convert Sage Drive files to 2020.2 - KB 105575
• Error: "Something went wrong" when uploading file to Remote Data Access - KB 105679

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