• Reconciling Deposit Acct Bal and Prepd Ord./Deposit

    I just ran an Integrity Summary for a client of mine and everything matches except for the Deposits.

    Dep Bal Balance $60778.90

    Prep Ord/Deposit $57379.30

    I don't know why but I am at a total loss at the moment as to how to fix this.  I took over…

  • Reconciliation for Previous Year Not Closed, Transactions Show in January Statement

    Hi

    In attempting to reconcile January 2019, I've realized that the Reconciliation Report 'START DATE' is December 1, 2018. The only issue is that I already closed off 2018. Now, Reconciliation & Deposits shows Last month end balance, along with last…

  • Data Integrity and Error Message.

    Hi! I am hoping you can help me! I ran a data integrity check before I was going to switch over to a new year and it has detected an error. It is showing -$25,000 in A/R as well as $25,000 as cash to be deposited, on the balance sheet. I have looked everywhere…

  • Process Bank Rec from prior year

    I started the new year before I processed the December 2016 bank recs.  I can't change my session date back to December 31st so can i process the Dec Bank Rec  in the January session date? The warning tells me it will affect my prior year reports and…

  • Needing to correct an error made in previous year after entering 2 months of data in our new year

    We have completed our year end, moved our systems forward, entered about 2 1/2 months of data into our new year. After this we found we had an error at the end of our previous year that has to be corrected. We went back and corrected the error in the…

  • Error in rolling to a new year

    I am trying to get into a new year, but I keep getting an error message saying "an error occured moving current year data to last year".  I have tried the advance database check, and the files are no longer stored in dropbox.  Any ideas?

  • Error occurred while trying to start my new year

    Hi There!

    I am trying to start a new year but I keep getting an error message saying "While moving employees' year-to-date information to last year.  As a result, the new calendar year cannot start."  It goes on to tell me to go to maintenance…

  • switched to a new year and it made the start date the beginning of my fiscal year (June 1, 2016)

    Dec 31, 2015 - I switched to a new year, however it mad the start date June 1, 2016 (which is the beginning of my fiscal year). It would not let me enter anything before June 1, 2016, or let me change the session date to anything earlier. I had to restore…