Simply Accounting 2009 - transfer from PC with XP to laptop running Windows 7

 Hi,

I need to transfer the SA 2009 to my new laptop.  I've copied all the backup files and installed SA from the original disc.

The program will not allow me to restore the company I was working on from back up.

I called customer support and they confirmed that only the 2010 version is compatible with Windows 7.

However, the knowledge base states that SA2009 will run on Windows 7.

How can I fix this?

Thank you for your assistance in this matter.

 

  • FormerMember
    FormerMember

    Hi dalal,

    What exactly happens when you try to restore the backup?  Are you able to open the sample company?

  •  Hi,

     I haven't tried to open the sample company, however, when I try to restore from back up, the error message explains that the versions may not be compatible. I called Simply customer service and they explained that 2009 is not compatible with Windows 7 and that I should use the 2010 version.