• Upload to Bank Services - Refuses to accept ANY file

    Hello, Have a couple of files where the Upload to Bank Services stopped working properly and don't know how to go about restoring this. After trying a few different options, OFX/CSV/QBO none of them work. What happens is after clicking on the "Upload…
  • Bank reconciliation after new fiscal year

    I am waiting for YE adjustments from our accountant, so I didn't post my last reconciliation (October) - I was told not to post last reconciliation until I have all YE (I don't know why). I already started new fiscal year. If I post it now, and I will…
  • have lingering transactions showing on my rec report with outstanding transactions.

    I have taken over books from someone else (then there was also a temp in between) I have several apparent outstanding deposits & withdrawls showing on my detailed reconciliation report. I would like to clear these as they have been accounted for and…
  • Account Reconciliation

    I entered data and went to print the Bank reconciliation reports and it says no data to report. I checked and it was all posted.
  • Customer account went into liquidation help?

    We have a customer who's company went into liquidation. They then started up a new company under a new company name however a new account has not been set up for them. Just a name change to the old company that went into liquidation. I have only recently…
  • Reconciliation question

    Is ìt normal to have a negative value in the "Resolved" section. The value is the difference between the opening balance and closing balance. But everything else balanced.
  • Deposit won't match if I use the Deposit Slip with cheques, works fine if deposit is all cash

    When using the Match Bank Transactions, the deposit wont' match, even though it is there as a single entry if there are cheques in the deposit. If the deposit is all cash, it will match no problem.
  • Some bank transactions not appearing

    I'm trying to do my first bank rec for our operating account and am running into an issue. I've linked our bank account, and all applicable transactions show up on the match transactions screen, but when I go to do the bank rec 2 of my May 31st transactions…
  • linked accounts problem possibly

    Hello , just set up a new client on Sage 50 Canadian Edition 2021.0 ( I have a perpetual license) in the month of Feb I was able to reconcile all was good. I just started March reconciliation and no matter what supplier invoice I pay ( cash or cheque…
  • Bank Reconciliation Discrepancy

    Opening Balance on Worksheet is 255.02 less than the actual opening Balance in Transaction Window. 255.02 is the discrepancy. The Worksheet balance is "greyed out" and I cannot change it. I have reset the Reconciliation several times but cannot clear…
  • reversals in bank reconciliation

    I have 2 reversals done in a previous year that I want to clear. 1 is a deposit and 1 is a withdrawal. Best way to remove?
  • General Ledger - missing journal entries

    Hello, I'm another newbie to Sage. I'm trying to find a journal entry in General Ledger so I can reverse it. It shows up under Reconciliation, but a search using either the journal entry number or the amount ($4.75 - bank charges) in General Ledger…
  • paying the same bill twice

    hello I received a bill, recorded it, and paid it 30 days later. In error, that same bill was paid again by mistake by a third party.. how do i deal with this? any advice is appreciated. thank you
  • Outstanding adjustment shows in next month reconciliation

    I posted November reconciliation with 0 outstanding and 0 unresolved. Everything was correct. Now, when I try to reconcile December, reversed transaction from November shows in bank reconciliation for the period of December. How can I fix this?
  • Statement end date vs year end date

    Hi -- I'm very new to Sage 50 premium. My December reconciliation is all correct, but Sage won't accept a statement end date later than December 31, 2021 (the bank statement is Dec17 to Jan 19), so I can't process the reconciliation. I've gone through…
  • Transactions not showing on Bank Rec

    I've entered monthly service charges in one of my bank accounts from 2021-Jan to 2021-June. The bank rec with end date 2021-Mar is blank(All dates were correct). However, bank rec with end date 2021-June would show all transactions after March. What's…
  • Missing a month in bank reconciliation

    Hi, I am having an issue with my bank reconciliations in Sage 2012. It appears I am missing the month of September in my reconciliations, when I go to print a reconciliation report it says no data to show, however all of the other months are available…
  • Bank Reset

    I have reset my bank statement but the unresolved amount is the same as it was prior to doing the reset. What could I have done wrong when I did the reset?
  • How to allow earlier transactions?

    The company I work for has been shut down since COVID started. I was laid off in March 2020 and am just returning to clean up the books and get up to date. Reconciliation had not been done since February 2020. Fiscal Year-End is December 31st. The issue…
  • "Virtual" Bank Accounts?

    Hi everyone. I think we have a pretty unique situation. Our club's chequing account has been previously split into 3 "virtual" accounts: General Account (this would be the balance remaining from the other two), Darts Fund, and Capital Replacement Fund…
  • bank reconciliation

    Hello, does someone knows how to reverse/cancel bank reconciliation adjustements/deposits?
  • bank reconcilliation

    Good afternoon. I have just complete my year end bank rec and have several outstanding transactions totalling up to $7150 some of which date back to a previous fiscal year. How to I clean this up and why does something from 2019 appear in a bank…
  • Historical Transactions

    Hi, I have historical transactions from 2014 in my Credit Card Reconciliation. I have reversed most but there are 3 transactions from 2014 and I am not sure how to get rid of them. The amount is material and I cant just book to credit card charges.…
  • Bank Reconciliation

    I am new to this forum so hopefully I have done this correctly. I am trying to do a bank reconciliation for the first month of a new year. The opening balance is from many years of deposits. All outstanding cheques and withdrawals were cleared in the…
  • Match Transactions issue - Find Match doesn't open

    I am having an issue with my Match Transactions. When I click "Find Match" it opens the window, but I can't actually see the window or find it. I have to hit esc to "close" it. The image shows what I see when I click "Find Match".