Hi Gymcat:

Have both items been processed in Sage 50? If so, I would suggest to either ask for a refund from the party concerned or a credit to be issued to your company for the amount in question if you deal with them regularly. 

HI Agate,. the second payment has not been recorded in sage. this is where i am stuck. how do i record this payment ? we deal with the company regularty, so we could apply this payment to the next bill.

thanks.

HI Agate,. the second payment has not been recorded in sage. this is where i am stuck. how do i record this payment ? we deal with the company regularty, so we could apply this payment to the next bill.

thanks.