Bank Feed: not updating and having to reauthorize

Since the bank we use switched to enhanced security sending a text with a code I have had issues with SAGE bank feeds.

  • the feeds haven't been updating
  • i need to reauthorize regularly in order to be told that there is nothing to update

I am prompted for the security code when I re-authorize and it do get the success message most times but only after I clear cache on the internet browser..  Then I am told that there are no new transactions to download since November.

Its not consistent. 

  • sometimes I have to clear cache
  • sometimes the odd one will update 
  • mostly I am told there  are no new transactions