Okay this is a poser! Bank reconciliation woes!

i have been using using this software for 9 months.  A bank deposit which was actually a deposit to an AR was posted and reconciled before me.  After the software update I can not longer go back and re reconcile the bank account. The bank account and the book balance is okay. The reconciliation report says that an adjustment is required but that that is not the same amount  is that the software wants to adjusts and records as required.  Argh! .  I seem to be stuck with a carry over adjustment......

The extra fly in the is that it is account receivable, which (other than accounts payable) an account I cannot post to outside the “module”

So a total disconnect between the the reconciliation and the reconciliation report.

The software version is desktop and not premium and not cloud.

Is this a glitch I hve to carry forward and live with?

Denise